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Recent customer comments

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Very good



based on 2462 reviews
  • Cleanliness 7.9
  • Facilities 6.2
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 6.9

Seth M.
United States
October 15, 2012
Good service but off the beaten path
clean big room and balcony, friendly staff
This place is a little out of the way from the action and the beach. They do have a tuk tuk but it only takes you to the shopping center. I don't mind walking but there is a pack of dogs that hangs out on the street there and one night they were barking and following me. The hotel itself is clean and safe and the staff is very nice. I did however have one problem where the personal safe in my room malfunctioned and I couldn't open it. The only one who could open it is the manager who wasn't around. He did come in specially to open it and although they said it would take an hour and a half for him to get there but he was there in less than an hour. There are so good restaurants there and a family mart and ATM'S with transport close by to take you anywhere. For the money this hotel is good.

Iris C.
Philippines
October 15, 2012
Great service and good rooms
Fabulous service by the staff!!!!
View from our room was really bad. kind of like having a balcony overlooking a junk shop. There were three of us and they gave us rooms which were on the same floor but were on different ends. Was advised those were the only rooms with twin beds. (originally booked for four and requested twin beds in each room). The rooms were spacious enough and the airconditioning was good, shower room was ok too.

nikolas C.
Indonesia
October 14, 2012
great location, nice room
this hotel located in the good position, many restaurants around, 24 hours family mart, hawker foods, thai massage.. so great
we had great experience staying at alfresco hotel. the hotel is nice with minimalist modern room. good service and free tuk tuk to get us around phuket patong. the price is affordable and very worth of the budget.

David R.
United Kingdom
October 12, 2012
Great location,great staff,great Hotel
Location,excellent staff/service and value for money
I can't fault this Hotel,it was in a great quiet location yet within walking distance of main shopping and night life areas , clean and staff were very helpfully and freindly ,my first time in Phuket and won't be my last and my Hotel on my next visit will definitely be the Al Fresco

LIM A.
Singapore
October 11, 2012
Great hotel with wonderful staffs
The Al-fresco Suite
Stayed there for 4 nights in a suite room. Staffs were great and breakfast was good. Rented a car from airport and drove up to Krabi. Covenience mart just beside the hotel. Food all around, definately will not be hungry. 15mins walk to patong beach and they provide 1 way complimentary tuk-tuk service to anywhere in patong.

FRANKY T.
Indonesia
October 10, 2012
Nice hotel with Welcome drink ,
free wifi ,good location , near shopping mall
Minimaliz Hotel , 3 star price / 04 star rooms. good service and wifi .

alvin C.
Malaysia
October 08, 2012
Nice hotel
free tuk tuk, nice service and nice room
nice to stay at this hotel, already 2 times stay when im going to phuket. just a bit far from patong.

HWEI G.
Malaysia
October 05, 2012
More than what I expected
Nice smile and service from the staff.
overall its nice for me and my family. the hotel room clean and we like the design of the room. not too near to patong beach, but still acceptable, because they provide free shuttle service.

jeff C.
Malaysia
October 03, 2012
Nice hotel and services good
At least able to understand english for communication
good environment. 10 minits walking to street road.

Ann M.
Estonia
October 03, 2012
Clean and modern hotel with nice decor
interior design
Alfresco is a great little hotel with a starkingly modern decor and stylish design in a seemingly newly built house. The staff was very helpful, the free tuktuk service to the main street is useful and breakfasts are big. Only downside would be the location and surroundings, as it is literally bang in the middle of a dusty giant construction site and by a very busy road of construction trucks. The map they provide on their webpage is also extremely deceptive making it out like they are just behind Jungceylon, its more like a 2k walk along the dusty nomansland.