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Very good 7.7
Based on 2461 reviews

Recent customer comments

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Very good



based on 2461 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.1
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

8 Domenique D.
Australia
April 25, 2012
Modern & Luxurious
Red rooftop pool, clean rooms
this place was amazing! the rooms were sparkly and clean and not cluttered. the interior colours were a winner, as well as the white floor tiles. the pool was it's best feature, looking over patong and red. the only flaw was location, however they have their own tuk tuk to drive you anywhere you want around patong (one way, not return).

7.7 Chew K.
Malaysia
April 25, 2012
Great facilities budget traveller
Good service
Wonderful experience. Hotel located even a little distance from patong town but the pros is the surrounding area at the hotel is undisturbed.

9.3 Teala L.
United States
April 24, 2012
Great hotel for value
pool area is awesome, friendly staff, modern rooms
Great hotel for value. It is a little bit of a walk to the beach, but only a few minutes to the mall and main street. Really enjoyed the hotel would stay again!

8.7 Sharifah B.
Malaysia
April 23, 2012
Great hotel with very helpful staffs
A gred staffs
Our Phuket trip wouldn't be as memorable if it were not for Alfresco's staff. The lovely smiles and always grant any helps, they make us happy through out our stays. Quite new hotel, simple but nice deco and very comfortable. The hotel location is quite far from the beach, but they provide tuk-tuk for transfer as far to Junglecylon shopping complex, well it is good enough as we prefer to walk down to the beach so that we can browse around the shops for food and souvenirs.

8.7 Sharifah B.
Malaysia
April 23, 2012
Nice and comfy hotel
helpful staffs
the alfresco hotel is quite far from the beach, but they have tuk tuk service that can transfer you around. the room is spacious with simple and lovely deco, definitely loved it. the breakfast is good enough, as we prefer not to had a too heavy breakfast for travel. staffs are very helpful with lovely smile.

6.7 YONG L.
Singapore
April 22, 2012
Rather convenient place, near a residential area.
The rooftop swimming pool + jacuzzi.
The free hotel tuktuk was only 1-way, 4 dropoff points. Couple of clean massage parlors behind, some more GHs, peaceful laid-back pubs and apartments too along the well-lit lane behind the hotel. Mom & pop provision store available in the same lane. 300m left along the main road from the hotel exit lies this 195THB BBQ buffet & shisha place. Construction site directly in front of the hotel! Walking to JungCeylon (15min) is ok, but not when raining. you share the road with traffic because of ditches along the path.

3 shayna K.
United Kingdom
April 21, 2012
Not impressed at all
The pool was great to look at... but was under maintenance for the majority of our stay so unable to use.
No air con in the lobby or halls, very uncomfortable. Ants +++ in the room. Had to throw baby formula out as infested with ants. Not impressed with the staff, most were not helpful, and quite rude and condescending, like we were a bother to them. Beds EXTREMELY hard and uncomfortable. No baby cots supplied. Pool under maintenance so unable to use.

9 Sirichai S.
Australia
April 20, 2012
Fabulous hotel with friendly staff, great location
Great room size and cleanliness
we booked a premier room for a couple of days. after the check in, we got the room on the fifth floor. sooner we opened the doir, we were very impressive with the room made up for our honeymoon trip decor with roses on king bed and bathroom with see through window. awesome room, very cozy and relaxed atmosphere. staff are friendly and helpful with a smile, keep it up!! will return to this hotel next time and recommend to everyone. great location, close to jungceylon and patong beach (approx 10 mins walk). an advice for the hotel to put up the sign on the wall every floor "guest, please close the door gentlely" as some guests bang the door so loud especially midnight and we could not sleep. thanx

6.3 Hui T.
Malaysia
April 20, 2012
Small room but clean
staff always help us settle problem
So far no bad, breakfast too simple, fried egg 1 guest can order 1 set only

9.3 MEI Y.
Malaysia
April 19, 2012
Lovely hotel with Spacious room
Very helpful staff with good services, spacious room, got free tuk tuk services to patong beach and jungceylon shopping center
The hotel is 10mins walk from downtown night life area! The hotel is new but there is no aircond in the lobby! I felt quite hot when having breakfast at the dining area! Nice decoration of the lobby! The hotel is allow late check when requested. The staff very nice and helpful and can speak good English. Free luggage storage after check out. Since we take night flight, the staff was offered us the bathroom to take shower before leave even we already check out! Overall is great hotel and valued for money!