arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 2462 reviews

Recent customer comments

Filter by traveler type
Very good

based on 2462 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.2
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

April 19, 2012
Lovely hotel with Spacious room
Very helpful staff with good services, spacious room, got free tuk tuk services to patong beach and jungceylon shopping center
The hotel is 10mins walk from downtown night life area! The hotel is new but there is no aircond in the lobby! I felt quite hot when having breakfast at the dining area! Nice decoration of the lobby! The hotel is allow late check when requested. The staff very nice and helpful and can speak good English. Free luggage storage after check out. Since we take night flight, the staff was offered us the bathroom to take shower before leave even we already check out! Overall is great hotel and valued for money!

fung Y.
April 19, 2012
lovely hotel
staff is great
i stay 3 days in alfresco phuket hotel. overall the hotel is good. i just want complain the room service. when i enter the room, i can feel the got sand on the bed and have a big foot print on the bed sheet. because is late already so i do not complain to the room service and hope the second day will change it. but when i second night come back to hotel. the room service do no change bed sheet and the shower gel also no replaced(finish in fist night). then i take the picture and go to counter to complain. because during that time is quit late they said do for me the next day ( 3rd day). i think i only can get the "complete room" in 3rd day.

Heidi H.
United States
April 19, 2012
Great hotel with friendly service!
Service, location, tuk tuk, pool
Sa, at the front desk, was very helpful with our travel plans and our opportunites in Phuket. She was always giving us helpful information and trying her best to give of the best possible options. She was very knowledgeable, however a couple other staff members were not. The rooms were nice and clean with complementary water bottles. The pool was also very nice on the rooftop. The tuk tuk service was great! Its a one way service within a certain radius of the hotel, but was always available for us. The breakfast was also good, with typical American continental breakfast items, such as eggs and omletes, toast, cereal, etc.; however they also included a different Thai option every day, such as, fried rice and stir fry. I thought it was very delicious!

Bishoy M.
New Zealand
April 18, 2012
Vey Nice
Service and nice breakfast
I would recommend the Alfresco. Plus you get free tuk tuk ride to centre of town (close to beach). Swimming pool too A+

Hesamaldin E.
April 18, 2012
Not Bad
Location was almost gud, also the free Taxi ( Took took )
It wasn't that much like the photos, not bad if it's dollars per night, or 30, but definitely doesn't worth more. I recommend you to spend a little bit more and get a big hotel with big pool n gud facilities.

April 17, 2012
the position is very good.
the breakfast is very very yummy.
the service is very good.the breakfast is very very yummy.

April 17, 2012
Gorgeous rooms and great service
Design of the room is great and TV programme/channel they provide are GREAT!
Cons : - Too noisy as we stay directly below the swimming pool,plus water are leaking from the celing. - Hotel lobby are very hot. - Should provide a 2 way shuttle service. - Not much variety for breakfast. Overall our stay is a Great one! :)

Lee W.
Hong Kong
April 16, 2012
Very nice ppl
super caring staff
good to stay away from the beach, in case of tsunami, u wont be drown at all

Stephen P.
April 15, 2012
lovely hotel and good staff
pool and nice room
it was nice hotel but no restaurant,u can walk and go to the mall and see irish pub and get some food there,and other restaurant,u can go also in pubs,there is an aussie pub there u can play billiard,and also u see beautiful gaysin the road

Tony M.
April 14, 2012
backpacker's hotel
nice staff
It is really a backpackers' type of establishment with bare minimum of furnishing etc(NO sign of a carpet anywhere!). It was not what I expected from a 4 star "hotel" that I had booked.It is SO boring to stay here.Fra away from the beaches.Dirty surrounds, construction going on nearby.Not happy.