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Verified traveler reviews

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based on 296 reviews
  • Cleanliness 9.5
  • Facilities 9.2
  • Location 8.4
  • Room Comfort/Standard 9.3
  • Service 9.5
  • Value for money 8.3
  • Food/Dining 8.3

Wenyan Y.
June 23, 2016
Overrated hotel
This hotel was beautifully designed. That's why people like me want to go there after seeing those pictures. But besides that there is nothing good about it. The common area is so limited and there is only two small restaurants. The stuff who introduced the hotel to us speak so fast which is so rude. The food is the worst I had in Bali.

Tantono T.
June 08, 2016
Good service.. nice villas
Good service.. nice views.. nice villas

wei C.
June 07, 2016
Amazing experience
Beautiful design Perfect view lovely smell on every employee

Chia L.
June 02, 2016
Very nice hotel and excellent

mei Y.
Hong Kong
May 04, 2016
Amazing view
Everything is wonderful

Seng M.
April 17, 2016
An amazing retreat experience
Definitely will be back :) thanks

Nicole S.
March 20, 2016
Heaven when we needed it
As a couple who travel constantly, we normally travel for work, we wanted a holiday, yet our standards are very high, we both spent every moment in awe of our choice of hotel. My husband runs an architectural firm and I run wellness retreats around the world, so our standards are near not able to be met, yet this hotel met it and exceed it, with out being pertinacious, with out being to in your face, we were able to unwind, relax be looked after and leave feeling like we had been transported to another universe we have decided that this is our new holiday house, a place of privacy, of tranquility and of style xxx

Htut L.
February 05, 2016
Perfect Getaway For Couples
Villa, Service, View
Nothing to complain about. It was perfect. Only wished breakfast was included for that price..

letitia K.
February 03, 2016
The alila experience
The food was fantastic. I only tried the western food though, not the balances restaurant. View was great from the common areas. From villa, not so great view. Staff were very friendly and hospitable.
Enjoyed the villa and the friendly staff. Villa was clean but the air conditioning was not very cold despite having to turn it up at the highest and had to sleep with the blankets off. The villas did not offer the best in privacy. People could still look in from the path below if you are standing at the private pool deck area.

Mohd G.
January 28, 2016
Excellent villa with a view
Superb stay