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Alona Kew White Beach Resort

Alona Kew, Tawala, Alona Beach - Panglao Island, Bohol, Philippines (Show on map)

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Area: Alona Beach - Panglao Island

Recent customer reviews

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Pleasant

6.7

based on
461 reviews

Value for Money
5.9
Location
8.7
Staff Performance
6.3
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.9
Food/Dining
5.9
All reviews (461)
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Rudel P. Families with young children Philippines, June 5, 2012
Very poor and slow service

Big hotel compared to the rest nearby
4
Worst hotel service ever. From the time we arrived,we experienced really bad service. The porter just looked at us and even got irritated when we asked him to get our bags from our service vehicle. The restaurant has extremely slow service and they even try to ignore you. The breakfast buffet was not good and there were not enough tables for the guests. Worse, when we were finally able to secure a table, it took three waiters to clear and clean the table and after more than 30 minutes. When we tried to order room service,we discovered that there was no menu in the room and when we asked for one, it took almost an hour for the menu to arrive since it is the same menu from the beach front restaurant which is so far from the hotel proper. There was even a time that no one was at the front desk. The only good people there are the ones cleaning the rooms and the lady who sweeping the floor of the hotel. The hotel may be the biggest but they are extremely understaffed who are not hospitable. So sad.
Qianqiong W. Groups China, June 5, 2012
good location

room too old
6.3
location is good and view good,but room old bohol is good place for relax
Restaurant Tip: family trip
Eric J. Couples Philippines, June 4, 2012
nice hotel

beach front
8
superb accomodation. delicious breakfast. nice white sand beach with swimming pool for recreation.
Neil B. Couples India, June 2, 2012
Great Location

Location is the best feature of this hotel
7.7
the rooms are ok, too pricey for the price. there is no free wifi which is a negative as most other hotel provide the same. paid wifi did not work and had to ask for a refund. hotel is large, but my stay was in the superior room adjacent to the pool. water pressure from the shower is very low. this hotel can and should improve its services. the proximity to the beach is its best feature. the breakfast was adequate.
Bertel B. Couples Netherlands, June 2, 2012
good room but bad service

room and enterance
5.3
the room was great(if you stay in the main house and not in the bungalow type. the restaurant was disapointing.(lots out of stock) so was the cold breakfast.the personel was friendly but not well trained and that was noticeable in the service. the location to the beach is good. but i wouldnt recomed this place. on the hotel strip there are better places.
Sightseeing/Attractions Tip: only use a guide from the hotel . dont take a guy on the beach.they will rip you off.
Jeffrey D. Families with young children Philippines, June 1, 2012
Good service & location. Rooms not that exciting.

A few steps away from the beach.
6
rooms needs improvement such as cr and bedrooms. however, hotel staffs are generally friendly and helpful. its the service thats stands out and not the facilities. food needs improvement as well.
Sightseeing/Attractions Tip: Good location for sighhtseeing and attraction. Location excellent.
Greg S. Couples United States of America, May 28, 2012
Very Nice... great staff

on the ocean, clean and well kept grounds/rooms/friendly accommodating staff
8.3
prompt efficient service, very nice breakfast buffet included with some packages, nice family and couples night life on the beach (resturants,music,some local entertainment)
Manuel D. Families with older children Philippines, May 27, 2012
new hotel with great location

swimming pool, beachfront accommodation, near establishments like resto, groceries, bank
7
no trash can in the room itself and the shower water is quiet salty but the aircon is functioning very well
Michelle S. Solo travelers Australia, May 27, 2012
Location is the only thing going for or this place

Location
4
If you weren't staying this place would be great - right on the beach, nice-ish pool, restaurant on the beachfront. But the rooms are a real let-down, especially given the price you pay for a room. Old decor, mouldy fridge, temperamental shower, smelly bed and cockroaches. Even one lamp had no globe in it, and the other hung out sideways. There is no internet access in the room even if you pay for wifi card. The staff don't know anything about restaurant options and advice on trips besides their overpriced tour (just go out the front and down to the right 100m to pay half the price).
Sightseeing/Attractions Tip: The day trip to chocolate hills, the hanging bridge, the tarsiers and the loboc river is nice. The main drawcard is the beautiful beach.
Mary A. Families with young children Philippines, May 26, 2012
Great location...

near the beach
7.3
we love staying at alona kew.the place is so good, very relaxing.my kids enjoy d pool...one thing dat i dont like is d rum service.... u need to call 3 times to the front desk before they assist..but all in all d hotel is good looking forward to come back...

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Customer Reviews - Alona Kew White Beach Resort, Bohol

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