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Alora Hotel Penang

B-Tower, Bayan Point, Bayan Lepas, Penang, Malaysia 11900 (Show on map)

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Formerly : B Suite
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Area: Bayan Lepas Number of Rooms: 294

Recent customer reviews

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Pleasant

6.9

from 2104 reviews

Value for Money
7.4
Location
7.3
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
5.4
All reviews (2104)
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Nurul S. Groups Malaysia, June 28, 2015
Feedback

Friendly staffs
5.3
Bad. When we first enter the room, it smells so bad. The location was not strategic and it looks like some old flats than a hotel. The toilet seat was very brown and the air cond leaked while we were sleeping. No wifi and bad phone signal (E) . The parking was scary but thank god they have a security guard.
Arumugam T. Business travelers Malaysia, June 27, 2015
room cleanliness bad

Front office staff are good.
6
Not so happy with housekeeping. Did not clean the room properly. Change bed sheet and towel. Room trash left did not sweep the floor. WC need spring cleaning. Very dirty. Cover not fix properly. Inform reception and still not done.
Justin W. Couples Malaysia, June 25, 2015
Lousy day

Alora Hotel Penang
4.3
Horrible. Coming in as a couple, we were given 2 single bed type of room. The staff mentioned that they could join the beds and I was like ? Asked for an extra pillow due to the hard wall surface at the back of our heads after the beds were joint, but was told that there will be a charge of RM3 for each pillow. The lift takes forever to move up to 18th floor. There are only a handful of TV channels all of which are local channels. Basic items such as toothbrush, toothpaste, face towels and cotton buds are not provided. Will never come back ever again.
Hussain A. Families with older children Malaysia, June 25, 2015
easy parking

good location, spacious room and helpful staffs
6.7
pleasant stay and comfortable parking.
Hussain A. Families with older children Malaysia, June 23, 2015
good location

near shopping complexs,spacious room and friendly staff
6.3
happy stay and easy parking, staffs are very helpful.
Johann O. Couples Malaysia, June 18, 2015
One night stay

big room, bed and great shower
6.3
Muhammad F. Groups Malaysia, June 17, 2015
Comfortable

No cafe available however room is comfortable and spacious. Worth the stay
6
Wan M. Solo travelers Malaysia, June 17, 2015
Value for money

Near to the mall and food stall surounding the hotel
5.3
1)Front desk not friendly at all.No greeting. 2)No towel in the room 3)Not really comfortable as hotel is under reno
Ooi C. Couples Malaysia, June 16, 2015
The room was very spacious and big.

We took the family room which had 2 queen size beds and the room came with 2 sitting chairs and a balcony.
6
1. Room: quite spacious but the entrance at the room is quite dark and bit scary. Penang bridge view from our room. But the hygiene of the bed seem need improvement, because there is a cockroach on the bed. And the price is not really worth with the room condition.
Edmund O. Couples Malaysia, June 14, 2015
Value for money

Location, value for money & convineinces
7.7
Very good and pleasant

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Customer Reviews - Alora Hotel Penang, Penang

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