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About Alpa City Suites Hotel

Description

One of Cebu's newest hotels, Alpa City Suites Hotel is conveniently located at the gateway of Cebu and Mandaue. An ideal spot for business and tourists, this property features elegant accommodation suites at an affordable rate. Apart from offering fantastic value of money, they feature 84 sophisticated and elegantly designed suites which incorporate all the necessary facilities required for a great stay. The hotel features room facilities like a 27" LCD TV, Wi-Fi, mini bar, kitchenette, and electronic safe. A wonderful place of stay, this 4-star property also features rooms that command views of the harbor or cityscape. All in all, Alpa City Suites Hotel is definitely worth your stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • massage(s)

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Floors: 10
Number of Rooms : 84
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.5
  • Food/Dining 7.8

Melissa T.
Philippines
July 26, 2016
Okay
The service in the front desk wasn't too good upon checkout because when asked for the breakdown of the bill, the person incharge couldn't explain the breakdown.

kasper L.
Denmark
July 20, 2016
great place
great place, will use this in the future,

Annie B.
Philippines
July 19, 2016
Great hotel
Foods are taste so good, hotel staff are nice and accommodating and they maintain the cleanliness of the hotel.

Marc P.
Philippines
July 19, 2016
Clean, comfortable and convenience
The room is neat and very cozy. Location is near restaurants, hospital and mall. At some point though, we lost internet connection for the whole night, we reported the problem at the front desk, and they fixed it right away.

Josephine K.
Philippines
July 15, 2016
Totally disappointed!
First time to try Alpha City Suites Hotel and this is not a 4 star hotel! Going up to there parking lot is too tight, so messy and stinks! There was water on the bathroom floor, bidet was dripping all the time. The aircon was noisy. No coffee/tea maker, hand towel, face towel, etc. other 3 stars hotel have these. Nothing special on their breakfast buffet. The restaurant staffs act like a bunch of OJT.

Josephine K.
Philippines
July 15, 2016
We are totally disappointed!
First time to try Alpha City Suites Hotel and this is not a 4 star hotel! Going up to there parking lot is too tight, so messy and stinks! There's water on the bathroom floor, bidet was dripping all the time. The aircon was noisy. No coffee/tea maker, hand towel, face towel, etc.., other 3 stars hotel have this. Nothing special on their breakfast buffet. The restaurant staffs act like a bunch of OJT.

Martin S.
New Zealand
July 14, 2016
great 3 star hotel, not 4 star - will stay again whenever at 3 star prices
Weak points: 1) difference between standard and executive room is size of bed - you don't get one big bed but two big single beds pushed together with the gap discomfort. That is not worth the difference to standard room. 2) house keeping trolley has slippers, tissue box, and what not, but even executive room don't get any of that, just a soap and a shampoo / conditioner mini bottle - I call that pathetic and unbecoming for a 4 star claim. 3) Room is quite small, great for a 3 star, not 4 star. You can get bigger rooms from 3 star hotels nearby. 4) Kitchenette is nice but other than a microwave, single set of plate and cutlery, there is nothing else, not even kettle and no tea or coffee is provided (other 3 star hotels nearby have no kitchen, but kettle and provide tea / coffee). Strong points: 1) clean - top marks. 2) Breakfast buffet is as good as is at a few other 3 star hotels nearby. 3) Secure parking inside the building is a small plus (if you come with a vehicle or bike). I will stay there again when their pricing structure competes reasonably with those other 3 star hotels nearby as it is not a 4 star and thus not worth more.

Berna B.
Canada
July 12, 2016
Disappointed
I was so disappointed of one of the staff who told us that we can not bring the dried fish that we bought because they will cause foul smell in the room. And worst he even told us we personally smell so awful that we were bringing the smell of the dried fish in the hotel. How that staff approach us was really disappointing, he did not even bothered to apologize. I told him the dried fish we bought was properly sealed because we will be bringing them to Canada. So I asked to talk to the manager and explained the situation and they allowed me to bring them in the room. And it never cause any foul smell at all. Bcause of this experience I will never consider booking to this hotel again. Their Customer service sucks!

Ma C.
Philippines
July 11, 2016
Good Hotel
The hotel is good enough for what you are paying for. It is even cheaper considering the buffet breakfast where there are a variety of food. The location is accessible to taxis.

benjamin S.
Australia
July 10, 2016
Need I say more ?
5 stars!


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