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Recent customer comments

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based on 794 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.5
  • Food/Dining 7.8

8.4 beatrice S.
April 24, 2016
Good rate, good quality
Everything ok. Good spacious room, good breakfast, good staff

4 Ted D.
United States of America
April 12, 2016
shuttle services/ breakfast
the car was dirty and the aircon is not working good...and was charged one thousand pesos for a pick up and drived to hotel & aitport vice versa...they don't refilk the food right away...they have to wait until it will be emptied...looked a left over foods...

3.6 LUIS C.
April 02, 2016
No hot water
Dining area too noisy I was displaced from my table although I'm not done yet

8.7 Rhocella S.
March 25, 2016
Good housekeeping
Service, food and bed
I always stay at Alpa because when you request for a smoking room they will give you a smoking room but not the kind has a bad smell from smoking.

10 Bernard D.
United States of America
March 15, 2016
Home away from home
Hotel staff the food and cleanliness
Great easily near the places we wish to go to

8.3 Damien O.
March 13, 2016
Modern In Mandaue City
Modern Kitchen In Room, Nice clean Swimming Pool and friendly staff

7.6 Catalina B.
February 16, 2016
Could be better
Aircon very noisy and too near from the Bed. Service is good, Very good steack cooked in the hot stone but little expensive.

9.3 Dorelynn T.
January 21, 2016
Very good hotel
Friendly staff, customer service, air-conditioning
Excellent! Will recommend this hotel to my family and friends.

6.3 Beda D.
January 17, 2016
Price is too expensive during high season
Large room, clean, friendly staff
Trying to extend the room until 8pm, the staff and manager wanted to ask the full price (4700 Pesos) although there was clearly a promo price mentioned on the form (2700 Pesos) without any restrictions. Note that they wanted to charge a full day anyway even checkout would have been at 8pm. This is certainly not a 4 star behavior and not flexible at all.

9 john R.
December 07, 2015
Value for money paid
Breakfast was awesome, stayed for 2 days, room are comfort, staff were very good, overall had a pleasant stay
Breakfast was awesome, stayed for 2 days, room are comfort, staff were very good, overall had a pleasant stay