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Alpha Inn

Jalan Gatot Subroto (simpang Skip) No 148 A, Medan Baru, Medan, Indonesia (Show on map)

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"Helpful staff at customer service for my recharge my..."

  • Ng, Malaysia
  • March 23, 2015
  • Area: Medan Baru
  • Rooms : 85
  • Free Wi-Fi

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Room Types


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Photos of Alpha Inn

Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
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Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
Guest Room
Alpha Inn Medan - Guest Room
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Alpha Inn Medan - Golf Course
Golf Course
Alpha Inn Medan - Reception
Features of Alpha Inn

24-hour front desk

24-hour room service

airport transfer

business center

car park



laundry service

luggage storage

meeting facilities


room service

safety deposit boxes

smoking area

Sports and Recreation



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Well-positioned in Medan Baru, Alpha Inn is the ideal point of departure for your excursions in Medan. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Plaza Medan Fair, Centre Point Mall, Grand Palladium Mall.

At Alpha Inn, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as restaurant, free Wi-Fi in all rooms, concierge, Wi-Fi in public areas, smoking area can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include air conditioning, mini bar, television LCD/plasma screen, internet access – wireless (complimentary), internet access – wireless, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as garden to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Medan, make Alpha Inn your home away from home.
Well-positioned in Medan Baru, Alpha Inn is the ideal point of departure for your excursions in Meda ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Stay for free if using existing bedding.

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee

Check-In From

Check-Out Until

Number of Floors

Number of Restaurants

Number of Rooms

Year Hotel Built

Recent customer comments

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based on
295 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (295)
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Julery O. Couples Malaysia, April 29, 2015
wifi cannot be access in the room.no airport trans

location is good
It is ok . The wifi connection is very poor, during my stay at the hotel not even once the internet connection available, very frustrating inspite of complaints made to front desk!. The toilet seat was shaking, almost broken down.! Front desk and security staffs were helpful.
Ng B. Solo travelers Malaysia, March 23, 2015
Good location

Helpful staff at customer service for my recharge my phone.feel warm from the customer service.
For me as a solo traveller is good enough but if for family for 3 is too tiny for the room.breakfast need to be improve because only have fried rice and mihun goreng and toast bread.if possible ,provide some fruits juice,punch juice for the breakfast not only have simple tea or coffee only.
Herry W. Business travelers Indonesia, February 28, 2015
good location and nice room but poor toilet

location and good price via Agoda
Good enough but needs more improvement esp in toilet and wifi connection is bad.
Sucipto A. Business travelers Indonesia, January 30, 2015
Budget Hotel in Good Location

Good Location, Price and Clean
Ade I. Couples Indonesia, January 25, 2015

Location, Staff, Bedroom
Nice place.,good location.,but I don't really like the food
Heldiora W. Solo travelers Indonesia, January 23, 2015
Cheap hotel with nice location

Location, room, staff performance
Check in was fast. Great location, close to Bolu Meranti and RM Sinar Pagi. Lots of public transportation passing by
Sharifah N. Couples Malaysia, December 12, 2014
Bad experience, don't come to this hotel at all

Only location
No kettle to boil hot water is provided within the room. The door does not have double layer security. It can easily be opened by the hotel staff from the outside. At 7.00 a.m. the housekeeping person will start to knock on your door (once) and immediately open the door of your room by using their keys. Even though there is no "Please clean the room" card being placed outside the room, they will just open the door anyway. Could you just imagine the staff open the door while you were changing your clothes? I had problems with the water heater / shower. The water is too hot, I cannot even bath at all!!! Even you turn the knot on the cold water side, the water that come out is still hot, like a cup of hot coffee! So I waited a few minutes, then there is no water at all coming out from the shower, water host beside the loo, or the sink. There is no water at all even a single drop! I called the receptionist 5 times to send their staff to fix the water issue, but none of them arrived at my door. I had to check out as early as 7.30 a.m. without taking a bath. How bad is it!!! Then there is not enough food for breakfast. During that day, there are 3 buses of students in total that stayed in this hotel. They came for an educational trip I think. All of them just fill up the space in the restaurant until there is no places for the other guests to sit. They ate everything for breakfast and there is nothing left for the other guests to eat. Hotel management should arrange it properly if they had an event like this so that the other guests won't complaint. But the management seems to remain none of their business and did nothing to overcome the overwhelming of the crowds inside the restaurant. This is the bad hotel I ever came accross. Do not consider to stay in this hotel even though the rate is really cheap.
Taqril T. Couples Malaysia, December 5, 2014
Alpha Inn

clean,big room,location good
clean,big room,location good
Rintis E. Business travelers Indonesia, November 22, 2014
Valued for money

Location, location, location
Rose W. Groups Malaysia, November 11, 2014

1, near. 2, cheap. 3, -
Need to ask for refill, eg. Towel, toilet rolls and need to pay extra for an extra pillow. Staff not so friendly.
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Customers like this hotel for:
Nearest transport:
  • Medan Train Station (1.3 Km / 16 min walk)
Area recommended for:
  • business
Distance to airport:
  • Kuala Namu International Airport (23.9 Km)
Customer comments:
  • "Close to market" , "Good location " , "Reasonable price"
Top attractions in the area:
  • Plaza Medan Fair (0.6 Km / 8 min walk)
  • Grand Palladium Mall (0.8 Km / 10 min walk)
  • Cambridge Mall (0.9 Km / 11 min walk)
  • Rahmat Museum (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support