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Alpha Inn

Jalan Gatot Subroto (simpang Skip) No 148 A, Medan Baru, Medan, Indonesia (Show on map)

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Area: Medan Baru Number of Rooms: 85
Free Wi-Fi

Recent customer reviews

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Pleasant

6.4

based on
265 reviews

Value for Money
6.8
Location
7.7
Staff Performance
6.1
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.3
Food/Dining
5.4
All reviews (265)
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Sharifah N. Couples Malaysia, December 12, 2014
Bad experience, don't come to this hotel at all

Only location
3.3
No kettle to boil hot water is provided within the room. The door does not have double layer security. It can easily be opened by the hotel staff from the outside. At 7.00 a.m. the housekeeping person will start to knock on your door (once) and immediately open the door of your room by using their keys. Even though there is no "Please clean the room" card being placed outside the room, they will just open the door anyway. Could you just imagine the staff open the door while you were changing your clothes? I had problems with the water heater / shower. The water is too hot, I cannot even bath at all!!! Even you turn the knot on the cold water side, the water that come out is still hot, like a cup of hot coffee! So I waited a few minutes, then there is no water at all coming out from the shower, water host beside the loo, or the sink. There is no water at all even a single drop! I called the receptionist 5 times to send their staff to fix the water issue, but none of them arrived at my door. I had to check out as early as 7.30 a.m. without taking a bath. How bad is it!!! Then there is not enough food for breakfast. During that day, there are 3 buses of students in total that stayed in this hotel. They came for an educational trip I think. All of them just fill up the space in the restaurant until there is no places for the other guests to sit. They ate everything for breakfast and there is nothing left for the other guests to eat. Hotel management should arrange it properly if they had an event like this so that the other guests won't complaint. But the management seems to remain none of their business and did nothing to overcome the overwhelming of the crowds inside the restaurant. This is the bad hotel I ever came accross. Do not consider to stay in this hotel even though the rate is really cheap.
Rintis E. Business travelers Indonesia, November 22, 2014
Valued for money

Location, location, location
6
Rose W. Groups Malaysia, November 11, 2014
Unsatisfy.

1, near. 2, cheap. 3, -
5.3
Need to ask for refill, eg. Towel, toilet rolls and need to pay extra for an extra pillow. Staff not so friendly.
Jeffry P. Business travelers Indonesia, November 6, 2014
the location is the best

location
5.7
Hotel locaton is good, easy to find everything and near to famous shopping center in Medan. Internet wifi connection is not stabil in the room, breakfast served in paparons.
Dennis S. Solo travelers Netherlands, November 5, 2014
Alpha Inn

Location, location, location
7
Pleasant stay because the location was perfect. Nice staff and for the price we paid you cannot complain.
Andrew S. Solo travelers United Kingdom, November 3, 2014
Short break

Comfortable. Clean. Wifi.
8
Good hotel. Friendly staff and generally very clean and comfortable. As with many hotels in Asia the bathrooms need more attention to the cleaning detail.
Zulhilmi B. Groups Malaysia, October 29, 2014
poor lobby services!many bad thing in this hotel
2.3
1 days and i go to another hotel.bad services
Ade I. Couples Indonesia, October 26, 2014
Nice

The bedroom, sorroundings, the door
8
Kenneth L. Business travelers Indonesia, October 17, 2014
just for getting through the night material

location
5.7
Muhammad N. Groups Malaysia, September 7, 2014
Good

Clean,Friendly Staff and center town
9

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