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Very good 7.0
Based on 232 reviews

Recent customer comments

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Very good

based on 232 reviews
  • Cleanliness 7.6
  • Facilities 5.8
  • Location 5.6
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.1
  • Food/Dining 6.8
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RON G. from Singapore
Stayed 3 nights in February 2015
Staffs are friendly but location is bad.
Reviewed February 24, 2015

Andrew M. from United States
Stayed 3 nights in January 2015
Room musty, old, bad lighting,taped up lamp cord, no internet in room, far from anything
Reviewed January 24, 2015

Thomas F. from United States
Stayed 3 nights in January 2015
Up and coming
pools, bow/
Reviewed January 22, 2015

John W. from United States
Stayed 4 nights in October 2014
Just Satisfied
Friendly staff
The food menu was just ok but the daily specials were good. The main pool was closed for repairs/treatment and the tours were over priced. The bar area ran out of common items like tomato juice, Jim Beam and Jack Daniels whiskey. Good place to stay for the price if you don't mind the inconveniences.
Reviewed October 31, 2014

Claire G. from Albania
Stayed 5 nights in August 2014
Alta Cebu Resort
Friendly staff
My friend and I checked the reviews for this hotel before booking and felt confident that we'd enjoy our stay. This was not the case. Our arrival was fine. Friendly and polite staff checked us in and showed us to our room. We left to check out the grounds straight away. They were quite large and although it was a little run down in places, the trees and shrubs made it much brighter and aesthetically pleasing. The pool looked very inviting. The restaurant was fine with attentive and friendly staff - although we were the only ones in the restaurant so this is expected. Also, the internet was terrible. I couldn't connect in the room at all even though there were 3 hot spots for the resort. Even in public areas e.g. next to reception, the signal constantly dropped in and out. The hotel is not near any other restaurants or shopping centres (about 40mins by taxi).
Reviewed September 21, 2014

Rashpal K. from Singapore
Stayed 3 nights in June 2014
Pleasant stay in a beautiful garden,themed resort
Natural surroundings with hammocks and garden, peaceful resort, friendly staff
My stay was good, would recommend this hotel to people who want some peace and tranquility in a nature,themed resort. Great for holiday with family and friends. Food's average and takes about 45 mins to be served. Note that there is no children's pool. Massage at the resort was awesome.
Reviewed June 19, 2014

Andrea A. from Philippines
Families with young children
Stayed one night in June 2013
it was average
it was average. affordable
Reviewed June 12, 2014

Samuel P. from Italy
Stayed 7 nights in May 2014
Far from beaches, rooms not useful
Good food, staff friendly, nice garden
Very boring, besides the swimming pool nothing to do.
Reviewed May 28, 2014

Maria A. from Philippines
Stayed one night in April 2014
clean, nice gardens, serene
Reviewed May 02, 2014

David D. from United States
Stayed one night in December 2013
My stay was very relaxing and enjoyable!
Very friendly staff. Very attentive. Beautiful resort.
My stay here at Alta Cebu Resort was very enjoyable. The first day we arrived, we had a sink drain in the bathroom that wouldn't drain. I called the front desk to notify them. Within 5 minutes, we were given a new room. Very satisfied. Thank you very much. Everyone was very friendly. I look forward to staying here again.
Reviewed April 01, 2014