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Amara Sanctuary Resort Sentosa

1 Larkhill Road Sentosa 099394, Sentosa, Singapore (Show on map)

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Area: Sentosa Number of Rooms: 140

Recent customer reviews

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Good

7.5

based on
2783 reviews

Value for Money
7.0
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.0
All reviews (2783)
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Noor A. Couples Singapore, August 21, 2014
Amara Sanctuary Sentosa

1. its on the beautiful island sentosa 2. there's alot of activities on the island 3. free shuttle service to the city & back to hotel
5.3
my stay was ok. all my special requests wasnt granted. askd for king sized bed & top floor. got 2 single beds & level 2 room. we decided to combine the beds & found rubbish, tissue papers & used plastics underneath. while we were restg. since there were quite a few pillows we put it aside thinkg the HK team will change it tomorrow morng. we went out to adventure cove, came back. they made the room but still did not change the pillow cover!. but other than that, it was a pleasant stay.
Chiu F. Families with young children China, August 20, 2014
Amara Sanctuary Resort

Good
8
Geraldine S. Families with older children Singapore, August 19, 2014
birthday celebration

service, staff, toilet
8.7
2 night stay, birthday celebration. enjoyable staycation for me and my family.
Nur M. Couples Singapore, August 17, 2014
Poor maintained

Location, ambience
5
Need some maintainance for the hotel room. Reception service pretty slow. And room was not ready on time. Had to call multiple time for room service. The courtyard suite pool is dirty and some edges causing cuts to our body.
Chee S. Couples Malaysia, August 16, 2014
good for couple

nice ambiance, clean and tidy room
8
good view, room is perfect!
Ryan L. Families with young children Hong Kong, August 15, 2014
good location but staff is not perform well

location and environment,
7.3
it was raining during my stay so cannot enjoy the pool and the room is good but a bit old
Joseph C. Couples Singapore, August 11, 2014
Not Far Not Near

Big rooms, serenity, relax
8.3
Its abit of a walk to the main places, located centrally yet some walking actually. Yes there is shuttle for those who can wait.
Carolnye H. Couples Singapore, August 11, 2014
A very old but isolated hotel

The big bathroom, the swimming pool and the location
5.3
This is a very old hotel. Everything in the hotel was obviously old. The toilet door was stuck, we called reception for help but no one answered the call 5-6 calls (We assumed that there was a lack of manpower). We couldn't wait anymore because we wanted to enjoy the attractions in Sentosa instead of wasting time for them to pick up the call. When we return at night (around 11.30pm), we tried calling them again but to no avail. My boyfriend was pissed off and went down directly to look for the receptionist, and finally got a response from them. Pillows were flat and my neck was sore after the night sleep. The swimming pool was alright as the view was great - sea view.
Lim C. Families with young children Singapore, August 11, 2014
3rd And Last Stay

Resort Feel, Location, ...
6.7
Things have deteriorated over the years since our previous stays. Rooftop pool facility was a gem then but now badly need a decent roof. Hotel front desk staff by name of Daryl was rude to another China guest. She was asking for more info on a place of interest but he just reply he cannot understand Chinese and did not refer her to his other colleagues that assist her. Prob they lost their better staff to nearby resorts. Vicious cycle leading to deteriorating service.
Eun S. Families with young children South Korea, August 11, 2014
Satisfaction

Clean room condition, Good swimming pool, Kind staff
8.7
We are fully satisfied with this staying. The supported shuttle to Harbor front is best.

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Customer Reviews - Amara Sanctuary Resort Sentosa, Singapore

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