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Amara Sanctuary Resort Sentosa

1 Larkhill Road Sentosa 099394, Sentosa, Singapore (Show on map)

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Area: Sentosa Number of Rooms: 140

Recent customer reviews

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Very Good

7.7

based on
188 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.1
Families with older children (188)
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David L. Families with older children Malaysia, March 29, 2015
Not really for families.

Location, Kids' menu, Sky pool view
7
Bathroom floor was sticky - a big no no for me. $10 extra per extra items requested e.g. towels or soap, don't expect resort-like facilities - my kids 13 and 8 were bored within 10 minutes at the sky pool although boasting a fairly nice view, has a business traveller feel - must be a stopover for those attending seminars or events in the nice ballroom in a separate building across the hotel lobby. Wouldn't mind so much as there's plenty to do in Sentosa if the price reflected the "abode of convenience" feel - but no, it is the same if not higher than some of the other more resort-like hotels around there - and we booked through Agoda.
Poh W. Families with older children Singapore, March 22, 2015
Wonderful staff

Service that I got at the lobby
7.7
When we checked in it was very busy hence long waiting time. But they more than made up for it over the next few days. Extremely good service by a Malay gentleman who gave us a ride in the buggy. And a Chinese female staff at the lobby. The staff at the restaurant Shutters were also extremely attentive!
Mohamad R. Families with older children Singapore, March 21, 2015
Resort style hotel

Clean, spacious room and quiet surroundings
8
Nancy T. Families with older children Singapore, December 28, 2014
Overrated hotel

Cant think of any
7
I'm very disappointed with Amara. I've booked this hotel due to it's brand name however it is totally below my expectations. The hotel was very under-staffed when we checked in and we waited really long for the rooms. We've paid for an additional bed in one of the rooms but that together with the extra towels, etc were not given till we called & requested despite the hotel staff telling us that this room is meant for 3. The rooms are dated & in need of a face lift. The bed & pillows were uncomfortable. Also, they have a clause whereby you have to pay extra S$10 for additional bottled water, towels & other items due to their 'environment conservation efforts'. Towels I can understand but bottled water too?!? I do not think this is the service standard for a high end 5 star hotel & I'm thoroughly disappointed.
Lee Y. Families with older children Singapore, December 26, 2014
Nice hotel

nice environment
7.7
Jeslyn N. Families with older children Singapore, December 3, 2014
Enjoyable stay!

The snacks and drinks at the lobby, the bath products provided, the big garden
5.3
We are staying in a premium room. Room size is big for the 4 of us. Overall is a good stay for us!
Geraldine S. Families with older children Singapore, August 19, 2014
birthday celebration

service, staff, toilet
8.7
2 night stay, birthday celebration. enjoyable staycation for me and my family.
Cheesean L. Families with older children Malaysia, July 30, 2014
a minor discomfort of a enjoying stay

room 402 is good, but room 401 is bad. Signature welcome drink at the lobby is best.
6.7
Overall is enjoying, lovely place to stay. Room 402 is good. but room 401 is bad.
Ming S. Families with older children Taiwan, July 6, 2014
Good place to stay if you only want to relax

Pool water clean. Bedrooms are comfy. They have shuttle bus to Harbourfront MRT.
6.7
You have to pay extra if you want to use wifi in the room There is wifi excess at the lobby. Password for wifi changes every 2 hours so it was a little annoying to keep on asking for passwords every time you need internet excess. Overall stay was pleasant. They have shuttle bus going to Harbourfront MRT very often.
Tina T. Families with older children Indonesia, June 22, 2014
Pleasant stay

comfortable bed, big room, near to universal studio
6.7
I feel comfortable staying at this hotel. Room is clean,big and bed is comfortable. It is just 10 minutes walk to universal studio.

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Customer Reviews - Amara Sanctuary Resort Sentosa, Singapore

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