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Amara Sanctuary Resort Sentosa

1 Larkhill Road Sentosa 099394, Sentosa, Singapore (Show on map)

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Area: Sentosa Number of Rooms: 140

Recent customer reviews

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Very Good

7.7

based on
184 reviews

Value for Money
7.2
Location
7.9
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
Food/Dining
7.1
Families with older children (184)
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Nancy T. Families with older children Singapore, December 28, 2014
Overrated hotel

Cant think of any
7
I'm very disappointed with Amara. I've booked this hotel due to it's brand name however it is totally below my expectations. The hotel was very under-staffed when we checked in and we waited really long for the rooms. We've paid for an additional bed in one of the rooms but that together with the extra towels, etc were not given till we called & requested despite the hotel staff telling us that this room is meant for 3. The rooms are dated & in need of a face lift. The bed & pillows were uncomfortable. Also, they have a clause whereby you have to pay extra S$10 for additional bottled water, towels & other items due to their 'environment conservation efforts'. Towels I can understand but bottled water too?!? I do not think this is the service standard for a high end 5 star hotel & I'm thoroughly disappointed.
Lee Y. Families with older children Singapore, December 26, 2014
Nice hotel

nice environment
7.7
Jeslyn N. Families with older children Singapore, December 3, 2014
Enjoyable stay!

The snacks and drinks at the lobby, the bath products provided, the big garden
5.3
We are staying in a premium room. Room size is big for the 4 of us. Overall is a good stay for us!
Geraldine S. Families with older children Singapore, August 19, 2014
birthday celebration

service, staff, toilet
8.7
2 night stay, birthday celebration. enjoyable staycation for me and my family.
Cheesean L. Families with older children Malaysia, July 30, 2014
a minor discomfort of a enjoying stay

room 402 is good, but room 401 is bad. Signature welcome drink at the lobby is best.
6.7
Overall is enjoying, lovely place to stay. Room 402 is good. but room 401 is bad.
Ming S. Families with older children Taiwan, July 6, 2014
Good place to stay if you only want to relax

Pool water clean. Bedrooms are comfy. They have shuttle bus to Harbourfront MRT.
6.7
You have to pay extra if you want to use wifi in the room There is wifi excess at the lobby. Password for wifi changes every 2 hours so it was a little annoying to keep on asking for passwords every time you need internet excess. Overall stay was pleasant. They have shuttle bus going to Harbourfront MRT very often.
Tina T. Families with older children Indonesia, June 22, 2014
Pleasant stay

comfortable bed, big room, near to universal studio
6.7
I feel comfortable staying at this hotel. Room is clean,big and bed is comfortable. It is just 10 minutes walk to universal studio.
Lup C. Families with older children United Kingdom, June 22, 2014
very good

friendly. clean. good free snack.
8.3
very good. will come back
Benjamin L. Families with older children Singapore, June 18, 2014
peaceful

tranqulity, accessability and friendly
9
great a good place to relax and recharge
Stella C. Families with older children Singapore, June 18, 2014
Pleasant but for some unwashed glasses.

Friendly receptionist. Quiet environment for rest and relax. Reasonable rates.
5.7
Pleasant but room should be checked before check,in. Glasses were stained and unwashed.

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Customer Reviews - Amara Sanctuary Resort Sentosa, Singapore

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