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Amara Sanctuary Resort

1 Larkhill Road Sentosa 099394, Sentosa, Singapore (Show on map)

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Area: Sentosa Number of Rooms: 140

Recent customer reviews

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Very Good

7.6

based on
2409 reviews

Value for Money
7.1
Location
7.8
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.9
Food/Dining
7.0
All reviews (2409)
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Peixiu T. Groups Singapore, May 18, 2014
Slow check in. Limited tv channels.

Quiet environment
3.7
Rude responses from staff over the phone. No teaspoon provided for coffee. Pillows are not comfortable enough. Might not be coming back anymore.
Eduardo M. Groups Canada, May 18, 2014
Excellent

Infinity pool Location Hotel
9.3
Great location close to beach and resort the sentosa island good city
Mustaqim M. Groups Singapore, May 17, 2014
A well relaxing, calm & peaceful staycation needed

Pool located at top of hotel overlooking scenic view & sunset. Spacious room. Peaceful surroundings.
8
It was a much needed staycation on our Anniversary. Been reading reviews about some people arent happy staying in this hotel but we were quite surprised & satisfied much on the overall of this hotel from the time we checked in till we checked out. There was a Buggy service just when we've parked outside, thanks to the staff for friendly ride.. upon reaching the lobby, there was abit of delay on checking in but it was all right. &the rest of our stay was indeed a wonderful experience. Thanks.
Chan C. Groups Singapore, May 11, 2014
Environment is quiet. Good for relax

Room is big n clean Staff are friendly
8.7
Staffs are courteous and hotel is clean m exclusive
Alicia A. Couples United States of America, May 11, 2014
This hotel could be amazing, but has a long way to

Near Palawan Beach, Near RWS restaurants, cool sky pool
5.7
The hotel was probably amazing when it first opened and has SO much potential to be great, but it seems that they need to double or triple the staff working at the hotel. There are two pools, one had a pile of sand in the bottom of the jacuzzi and the other could be amazing but there were leaves on all the lounge chairs, no one at the bar, no music playing, and the place was overtaken by mosquitos- even though there were devices to keep mosquitos away, no one had supplied the coils for them. Towels in the room had holes in them, sink was clogged, and mattress was hard as a rock. Beyond that, there are SO many peacocks in the area, we were up at the break of down as the peacocks HOWL and there is no sleeping past that. Sorry to say this was not a good stay and would not go back to this place.
Ian H. Couples Australia, May 11, 2014
Poor.

None
3.3
The room was shabby and needed refurbishing. The path to the room was unswept and remained so for the duration of our stay. The restaurants were overpriced. The spa receptionist only, was rude and unwelcoming. The pool area was mosquito infested and no attending staff. I won't be back.
Ang Y. Couples Singapore, May 4, 2014
not worth any penny for the kind of service.

good in room dining
5.7
the hotel staff attitude is very bad. not even 1 smile from a single staff. totally not worth a single penny paid for this hotel.
Jasvir P. Couples Australia, May 3, 2014
Nice natural getaway from Singapore city

Swimming pool, garden surroundings, free drinks and snacks in lobby
7.7
A short but sweet stay. Recommend staying in a ground floor room which opens up to a terrace and into the garden. The rooms were nice, the bathroom was really nice though. The main swimming pool was amazing, secluded and under the trees. Singapore city and CBD felt a million miles away. The skypool is less appealing as it looks out at oil tankers etc. There was a jacuzzi out on the sky deck, but this was not working which was a shame (the hotel has not fixed this for over 2 months according to another guest we met at the pool).
Malcolm P. Families with older children Malaysia, May 3, 2014
Had a pleasant stay with my family...

1. Near to Universal Studios
7
Joey C. Couples Singapore, May 2, 2014
Average stay. Poor maintenance

Location
5.7
Was looking forward to a great stay, as per what i saw from the pictures. But the place was poorly maintained. -Wooden planks were loose. -Had a rusty nail sticking out of the plank. -Bath tub was poorly maintained, not clean, there were insects and it was mouldy i think.

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Customer Reviews - Amara Sanctuary Resort, Singapore

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