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Amara Sanctuary Resort

1 Larkhill Road Sentosa 099394, Sentosa, Singapore (Show on map)

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Area: Sentosa Number of Rooms: 140

Recent customer reviews

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Good

7.3

based on
116 reviews

Value for Money
6.9
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.3
Food/Dining
7.1
Business travelers (116)
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Wilson H. Business travelers Singapore, August 23, 2014
Generally Bad Service

huge room , spa-like room, private pool for staying in the terrace
4
Room is great, but the rest was pretty bad. I was hosting a Taiwanese friend here for business & I was utterly embarassed. Regardless, whether a manager from billings / F&B / client relations, all can hear me out. But my request to see them was declined instantly. I asked for a respond on Monday (27 August 2014), but non was received. I hope Amara Singapore should improve on the little things, and send all your staff to customer service training. They all need to learn how to handle situations - and not ignoring the client by looking away. That is just plain rude.
Hong Y. Business travelers Singapore, July 16, 2014
Quiet hotel

Clean, quiet and good location
8
Had a great stay. Received a free upgrade to a pool villa which was very quiet and private. Staff were also very friendly and helpful.
Minghui H. Business travelers Singapore, July 14, 2014
Relaxing Stay

Quiet surrounding.
8
The stay was good, the beds were clean and comfortable. The staff was friendly and we saw a peacock family at the entrance. We had an enjoyable stay.
Kim S. Business travelers Malaysia, June 24, 2014
Quiet & Relax surroundings.

Quiet surroundings; Garden view; Close to theme park
7.3
Enjoy the relax and quiet garden view environments.
Daryl B. Business travelers New Zealand, June 19, 2014
Great hotel in a great location

Location, room, service
9.3
My second stay at this hotel - certainly value for money if you watch for the Agoda "specials". The hotel is close to almost everything on Sentosa yet a very quiet peaceful spot to stay. Rooms are excellent - comfortable, well fitted out, and again extremely quiet. As last time I had excellent service ... the bar was a real retreat .... the restaurant is well priced, comfortable and has a decent menu - as well as being semi laid back. I would recommend this hotel for boot business and tourist travellers.
Quyen D. Business travelers Vietnam, June 13, 2014
Not so great

Friendly and attentive staff
6.3
Zainuddin Z. Business travelers Singapore, June 5, 2014
Great experience

Comfort, location, service
9
Ilene T. Business travelers Singapore, May 24, 2014
Hotel located in exlusive area of Sentosa Island

Easy access, Nice view, value for money and the check in staff very attentive
7.7
We arrived quiet late, nothing much to see at night. The room nice, clean, well maintain and big enough for us. The hotel located inside Sentosa island can be reached by train from Vivo City. it is located near casino and universal studio of Singapore. Was booked the hotel at special rate without breakfast so I am unable to tell how good the breakfast is.
Ng P. Business travelers Malaysia, May 22, 2014
Amara hotel

Environment, cleanliness and service
7
The stay was great but the value we pay, they should provide breakfast and free WIFI at room.
Daryl B. Business travelers New Zealand, April 15, 2014
Great hotel in a fabulous location

Location, grounds, quiet
9
A very pleasant stay in a very enjoyable hotel. The location being right next to the Sentosa Resorts complex and all it has to offer as well as proximity to transport was a big plus. The extensive grounds made the hotel genuinely relaxing and peaceful. The room was large, very well fitted out and had a good work desk. The only issue I had was with parking - it appears as soon as there is a function on there is no parking available. The car park next door was closed as well ... making the process of parking for the night a bit of a hassle.

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Customer Reviews - Amara Sanctuary Resort, Singapore

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