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Recent customer comments

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Excellent



based on 56 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 10.0
  • Location 8.8
  • Room Comfort/Standard 8.7
  • Staff Performance 8.9
  • Value for Money 8.8
  • Food/Dining 6.2

7.7 Brian L.
Australia
July 17, 2015
Enjoyable stay
Fantastic staff, good location, good facilities
Our stay was great. The staff were very helpful and friendly, particularly the young lady checking us in. The location was good although the view of the beach was quite obscured, not like the website showed. The ocean view was excellent though. The steps down to the beach and local eating venues were a good stretch of the legs. The bathroom was a bit old and small but rest of room was good. The pool and tennis court looked great although we didn't get a chance to use them. Overall really good for the price. No food / dining so not sure why we had to rate this?

9 Cassandra P.
Australia
June 09, 2015
Great staff and excellent location.
Location Staff Ease of access
My stay was very pleasant and comfortable. The staff were great and the facilities were good.

7.7 Desmond C.
Australia
May 18, 2015
Clean, Great Location, Good Staff
Clean, Great Location, Good Staff
Only short but liked it.

8.3 Janet K.
Australia
May 14, 2015
Excellent accommodation
Great staff, excellent location and close to transport and restaurants.
Very relaxing looking out to the ocean and the hinterland. I will definitely be back to swim in that tropical pool and relax by the pool side. Ahhh this was heaven.

8 Graham W.
United States of America
April 04, 2015
Nice place right by the beach, with minor caveats
Location, Staff, Room size
A nice place and good value for money. Only issue was that the WiFi did not work at all during the entire stay. The beach is nice but swimming is limited to one small netted area because of jellyfish. You must walk down 100 stairs to reach the beach however. Nearby restaurants are okay - nothing special. The manager, Murray, was very nice and extremely helpful.

9.3 Susan W.
United States of America
April 05, 2015
Helpful staff, great stay
The staff helped me organise transfers from my accommodation to my reef tour. The pool is really nicely maintained and the outdoor areas very comfortable.
I really enjoyed my stay. Nice rooms with basic but comfortable furnishings. It's a good location. However it is necessary to have a car if you are not fit enough to do a bit of walking.

9.3 Nicola C.
New Zealand
April 29, 2015
Amazing View and close to everything
View, view, view
As soon as we walked through the door of our room, we were stunned by the beauty of the ocean through the floor to ceiling windows directly ahead. We payed a discount price for our room (which was on a high floor) and so it felt surprisingly luxurious. The beach is accessible straight from the hotel down a path with 100 steps. The beach is my favourite in the whole area of Cairns and surrounds. There are cafes and restaurants within 5 mins walk, and the service at the front counter was very friendly. The hotel itself is slightly dated, but for the price, the view is incredible. I would stay here again for sure and recommend to anyone!

7 David F.
United States of America
February 21, 2015
Great stay
Location, price, availability

8.7 Xinmei Z.
Hong Kong
January 23, 2015
N/A
Location, good staff and low price
good

5.3 Sandy L.
United States of America
January 19, 2015
Minimum furniture, close to beach
Close to beach