arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 3620 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 3620 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

Anders K.
July 11, 2014
Quiet hotel in the middle of Phuket
Quiet, no fuss checkin/checkout, good at facilitating trips.
My stay was quiet, even a bit lonely, in spite of the offers of companionship from quite a few females (born or otherwise). The hotel had an adequate breakfast - thin on healthy foods, but very good if you like to stock up on bacon, eggs and white bread with assorted condiments. A tip of the hat for the yoghurt, though (allowed me to put the strawberry jam to good use). The location is central - quite near both nightlife, the shopping mall and not too far from the beach. You will have to negotiate at least two roads with some traffic on, one of them being the main thoroughfare of Phuket. My tip: follow the natives (and the expats) across the road. The cost of the location is that it is certainly not nearest to the beach, nor the nightlife (possibly the nearest 'true hotel' to the mall though). The staff is friendly - but can not always help. They're genuinely trying to help, but their hands seem tied (no, 'donations' do not help, either). The room was clean enough for my tastes, but I did find quite a bit of dust when I was hunting for some papers that had fallen behind parts of the furniture. Sheraton it is not. A big plus for the helpful ladies with the trip agency, located in the hotel courtyard. Very easy to plan trips. Do note that there is a bit of mark-up on booking transportation from the hotel - if you are healthy enough, you get a bit better price at the shopping mall (more drivers equals more competition for your fare). All in all, I am quite happy with my stay. I may not return to the hotel, but that is mainly because I do not feel that Phuket itself is to my liking - not anything to do with the hotel.

Luke R.
United Kingdom
July 09, 2014
Friendly staff, Good location, Nice room
I really liked this hotel at first. On the face of it, everything was really nice - big room, nice balcony overlooking the pool, helpful and friendly staff, great location etc. However, I had one problem which totally ruined my stay - I barely got any sleep! There was simply too much noise. The noise was caused by 3 main things: - The balcony doors & windows were not fitted properly, so the slightest breeze caused them to rattle quite loudly. It sounded like someone was banging on the doors trying to get it. - TukTuk drivers dropping guests back to the hotel at all hours had their stereos blaring music. It would have been nice if the security guards could have asked the driver to turn it down until he was back out the main road, but sadly this didn't seem to happen. - Just outside my room, in the hallway, was a telephone. This phone rang several times each morning. I didn't see anyone using it, so I tried unplugging it only to find the wire had been glued into the wall socket. So instead I tried leaving it off the hook, but it seems someone put it back on each night so that it would ring again in the morning, waking me up early. I'd paid in advance for 2 weeks, but after 4 nights of getting around 4 hours sleep, I gave up, checked-out early and went to find another place to stay.

kangho J.
South Korea
July 09, 2014
good & relaxed
value for money, downtown location, good staff

Nasrul N.
July 09, 2014
Most of the staff can not understand english
1. Near to bangla road 2. Near to patong beach 3. That's all
Just for sleep. Nothing special. Pools is good .....

Teri C.
July 09, 2014
close to night life and party in bangla road
quiet location but very close to party in patong walking distance to bangla road, affordable, nice pool
nice pool, located in a quiet road but near the beach, bangla road,party, walking distance to jungceylon and banzaan market

philip P.
July 09, 2014
great hotel very roomy at budget price
large rooms/breakfast/friendly staff
Just great

Teri C.
July 09, 2014
good location
location very near jungceylon mall, and walking distance to the beach
very good hotel location, walking distance to bangla road, jungceylon, patong beach and banzaan market

Ervito V.
United Kingdom
July 08, 2014
Amazing stay and value for money
Good value for money and rooms are big and nice
We had an amazing stay at this hotel, it is centrally located near the beach and malls and nightlife. The rooms are clean and big. Hotel staff are excellent!

Darren B.
July 08, 2014
Location lots of restaurants and massage parlours
Great fun good location walking distance to beach, entertainment etched..

Kok C.
July 08, 2014
Good location & comfortable room
Good location, near to beach & shopping mall, great staff
We book 6 room. Everything was great. The breakfast is nice & international standard. We will come back! I wish that, the swimming pool can be locate at the roof.