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Very good 7.7
Based on 3605 reviews

Recent customer comments

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Very good



based on 3605 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

9.7 Josh B.
Australia
January 21, 2014
Comfortable hotel, great staff
Location, staff and comfortable rooms
We had a group of 10 across four rooms. The family room was superb, with two rooms and a lounge room, excellent balcony space and a view of the downstairs pool. The other rooms, as requested were all on the same floor, but as they were on the standard deal, faced the road or adjacent hotel. The stardard rooms were big but one room only, with large beds. The staff, while not great at English, were extremely helpful and so happy and friendly. They were always joking with the children and looking out for them at the pool or around reception. Room service was exceptionally fast and tasted great!! The only thing that I would recommend is some time on the pools - the tiles need re-grouting as there are some sharp edges, the infinity pool on the roof was never full enough to overflow (so just a pool) and the opening hours of the pools were too short - sometimes once you've been shopping/beach all day, it doesn't leave you much time in the pool (they aren't open early in the morning nor after 8pm).

7.7 John B.
United Kingdom
January 21, 2014
Pleasant hotel near to main attractions
Close to shopping areas, bars and beach value for money
We stay here for 5 nights and found this hotel to be quite acceptable the location is great we had a large balcony which we could sit on and have quite drink before heading out to the livelier bars along Bangla Road and the staff helpful and polite we didn't have breakfast until the last day as were being picked up early for the ferry but the breakfast was quite nice

9.7 Elaine S.
Australia
January 20, 2014
Awesome
Locality, Staff and clean
There was eight of us ranging from 50 to 13. Yhe staff were great and it was a safe and comfortable place to stay

6 Leo B.
Australia
January 19, 2014
Great stuff.. friendly atmosphere.
Friendly stuff, nice pools, good location
Great friendly stuff with a little English spoken between them. The room was disappointing as it was well dated with a tiny balcony, gritty floors and tiny ants crawling everywhere! Room service was poor as multiple trays were left behind for days until checkout! Free breakfast was OK with not much variety and mostly warm food and coffee served.

4.7 Jasmyn W.
Canada
January 14, 2014
DIssapointing.
...
Not like the pictures at all.slow wifi. good service in lobby. bad service at the front desk. good location. bad food at the restaurant. nice rooftop pool. dingy shower curtains, uncomfortable mattress. complimentary water bottles was a plus. convenient check-in and check-out.

8 Pei T.
Singapore
January 14, 2014
Basic
Central location, helpful staffs
Wifi is poor in the room. Small pool, basic rooms. Could have gotten better rooms with other hotels with that price, good enough for sleeping. But it's centrally located, near to shopping mall and Bangla road-nightlife (10mins walk), not so near to the beach (15-20mins walk to Patong beach).

7.3 Pei T.
Singapore
January 14, 2014
Good enough for sleeping
Convenient, centrally located
Got the standard room, it was very basic, not impressive. Quite different looking from the photos, would have paid $10-20 USD more for a more comfortable and nicely decorated room in that area. Walked passed the deluxe room, looks better, but would still prefer another hotel, Amata is dimly-litted everywhere, made up of three buildings. Location of Amata is quite good, it's near to nightlife spots like Bangla road. It takes about 15-20mins to the beach, lots of massage parlours and tour agencies near the hotel. Shopping mall is about 10mins walk, they have Big C supermarket in the mall which was the most useful shop to me. Shopping in the mall was pricey. Amata is quite a well-known hotel, no problems when asking for directions back to the hotel, or when telling the taxi/tut-tut. The standard room was really just good enough for a sleep, you wouldn't want to stay in the room for long!

6.3 WAI K.
Myanmar
January 14, 2014
Nice
close to night life, near beach, and friendly staffs
Me and my sister had great days in phuket. The hotel staffs are friendly and rooms are big.

8 Sean H.
Ireland
January 14, 2014
Eating out, Island Tours and Nightlife
Central location, Affordable, Good breakfast
Amata is located nice and close to the main strip in Phuket, Bangaloor. Also close to Patong beach like a 5 min walk. Rooms were nice and spacious. Some with good views some with bad views. Bathroom was small and simple, but all in all it was great value for money. Pool bar does good food and drinks. Morning breakfast was nice.

7.3 E F.
Canada
January 13, 2014
Comfortable if somewhat pricey
The location is convenient, the pool is relaxing (but cold), the breakfast is good.
We were six nights and were satisfied with all but the ant problem - especially around our bathroom sink but also around the desk in the room. We made sure there was no food loose and kept everything that ants might go for in the fridge. The hotel has a common problem in Thailand - poor maintenance and an absence of repairs, even simple ones.