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Recent customer comments

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All reviews (3595)

Business travelers (56)

Couples (1509)

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Families with young children (320)

Families with older children (247)

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Very good
7.7
based on 3595 reviews
Hotel Condition/Cleanliness
7.7
Facilities
6.7
Location
8.6
Room Comfort/Standard
7.6
Staff Performance
7.7
Value for Money
8.0
Food/Dining
6.6

8.3 Samantha Y.
Singapore
August 26, 2013
Good and affordable getaway
Affordable, worth the money, convenient location, centre of patong, friendly and helpful staff
Overall pleasant experience but could be better if the room was facing a better view.

7.7 Patrick M.
Ireland
September 20, 2013
Comfortable well run hotel close to all amenities
Location, free wifi, good staff
Well located, good value for money with pleasant and efficient staff

5.3 BEI X.
China
September 17, 2013
terrible nights
Good location
Very unpleasant experience I booked in advance (credit card payment) for Monday and Wednesday. Monday, when I checked in, I was led to a room very close to the huge air conditions base on the first floor. Heard the noise of the air conditions (before I open the luggage), I asked the receptionist if I can change the room. Unfortunately, I was told there was no room available. So, I had a sleepless night. Tuesday, when I check out, I asked the receptionist, if they can arrange a quiet room far away from the huge air conditions base when I check in on Wednesday. They agreed. Unbelievable thing happened on Wednesdays. Before I checked in, I told receptionist my request again. Then I was led to a room located next to the main building. Open the door, the room hadn’t been cleaned yet. Because I don’t want to move the luggage case, I call the receptionist and asked if they can arrange another room for me. I was told if I want to change the room I must take my luggage back to the reception. I had no choice but to go back to the reception. Unbelievable thing was I was told only one room which is very close to the huge air conditions base can be provided. I asked why? The hotel was not full why only one room can be provided? The answer shocked me: That’s the only room I can give you. Because I don’t want to argue with this lady to ruin my vacation, I had one more sleepless night. The room I booked for 2 nights were Deluxe Hot deal. If the hotel offered the hot deal price but cannot provide suitable room and service, the promotion would become a cheating to customer.

8.7 Christopher W.
United Kingdom
August 29, 2013
Close to everything in Patong
Price. Staff. Convenience.
Nice friendly hotel and good value for money. If you want luxury this is not it. If you want convenience to beaches and nightlife on a budget it is perfect.

8.3 Mark H.
Canada
August 21, 2013
Just what I needed
Comfortable, Clean, Price
My stay was fine, allowing me to conduct the business I needed to in comfort. The price was very reasonable, and the amenities met my requirements.

9.7 PEIRAN Z.
China
August 19, 2013
nice and pleasant stay
nice room, pool view, near the beach and pubs
The room is very big, quiet and comfortable with nice pool view. It's very close to the beach and pubs. There are all kinds of local shops right on the street outside the hotel. You can also book trips to other tourist attractions of Phuket through many travel agents around the place.

8.3 Des H.
Australia
August 27, 2013
Reasonably priced with pleasant breakfast.
clean room. friendly staff and good pool.
Very satisfied with our choice of hotel resort in Patong and would stay there again. Excellent access to the main centre of Patong.

7.7 Jitendra P.
India
August 19, 2013
very good, great breakfast with veggie options
Breakfast, near from beach and shopping area

7.7 Mandy E.
Australia
August 16, 2013
Great stay. Friendly staff. Clean rooms. Central
Staff, close to everything
Great stay with awesome staff. Value for money hotel. Clean rooms and has 2 swimming pools. Recommend this hotel for the price. Will be back to stay.

6 Christopher C.
Australia
August 17, 2013
Good stay more of international breakfast menus
Locality freandly staff clean
Good stay second pool on the roof opens @11am I think far too late no wonder its never used breakfast should have more veriaty Beds are very hard