Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 3628 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

Michelle L.
Malaysia
July 27, 2013
You get what you pay for
Location, large room, buffet breakfast
overall our stay was okay. the only few comments are, our bath tub problem was not fixed after informing the staff and they did not offer us to change room. Though is not peak season, staff did not try to arrange connecting room for us. Furnitures were a little bit old, but still acceptable. Beds were comfortable, aircond cool enough. Staffs are helpful and friendly. anyway, will be trying out other hotels if visiting phuket again.

Brittney I.
United States
July 26, 2013
Enjoyable, comfortable, convenient.
Excellent service, friendly staff, comfortable rooms
It was very enjoyable and comfortable. The staff is friendly and helpful. Excellent location.

Mohammad K.
Norway
July 26, 2013
Good experience, the hotel is centrally located
High speed internet, centrally located, large room
I loved the place. Everything about the hotel was nice and I advise them to consider changing 3 things. The bed is too hard. The TV and the fridge is too small. Another advise for the tourist. Never buy any tour on the way from airport to your hotel. Usually the taxi or minibus (specially) stop at some place where you are supposed to be offered cheap tours to islands and other activities. Their price is at least 100% more expensive than the same offer in the city. Even right next to your hotel. Advise everyone to visit phi phi and james bond island. They both are wonderful. If you are sea sick then take a tablet on your way to phi phi as you will be travelling by speed both.

kamaruzaman J.
Malaysia
July 25, 2013
Great weekend at patong
Location, near beach, shopping centre
Great hotel to stay and near with shopping centre Near beach and massage centre

Penny S.
Malaysia
July 25, 2013
My stay was very pleasant at this hotel
The location was very good, the swimming pool was nice and staff were friendly
It was pleasant enough. The room and hotel looked better on the internet. The staff were friendly and helpful though. It was easy to get around in Patong city with a lot to see. The spas nearby was reasonable and there were a lot of good food outlets with authentic thai food.

supanaree W.
Thailand
July 24, 2013
Nice and fine hotel
View, Room and services
it's very nice during stay here, all childrens are very enjoy with the pool and the room was very conveneince to access all the places in Phuket

KATSUHIDE Y.
Japan
July 24, 2013
Worth for money
location, fast internet, friendly staff
Close to shopping mall and beach. Wifi speed is good. Clean room and big window, it's nice.

Haobo Y.
Singapore
July 24, 2013
Hotel room is old, although location is excellent
location, nothing else
The hotel is old. During the booking, and the window is very near to the residential block next door, no view at all. The staff is generally ok, but definitely not the type of service expected of 'Land of smile'. The only thing that can be complemented is the location, near shopping, beach, and bars.

Johannes B.
South Africa
July 23, 2013
Very central, spacious, great staff
Central, clean, great staff, spacious. Stayed in the new wing.
Walking distance to everything. The staff was great. Travelers kiosks by the entrance were great. We booked an extra night with no hassles. Will stay there again and will recommend to everyone.

Patrick A.
Australia
July 22, 2013
Absolutely perfect
Room, staff, location
My stay was faultless, the location is fantastic, the staff are wonderful, the room is large and clean with a comfortable bed, had a balcony with a view of the city area