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Recent customer comments

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Very good

based on 3626 reviews
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.6

Marcus W. from United States
Solo travelers
Stayed 4 nights in June 2016
Not as good as before
This place used to be quite the treat in Patong, but recently it seems to have gone down hill. There is a new building, but the staff performance is not what it used to be.
Reviewed July 12, 2016

Mark N. from Australia
Stayed 8 nights in June 2016
Convenient location
The Amata is in a good location, 5minutes walk to Junceylon shopping complex and about 10minutes walk to the beach. The staff are very friendly and the room was very clean however it would be good if the provided tea/coffee making facilities. There was an electric kettle but no cups, etc.
Reviewed July 02, 2016

PARIKSHIT B. from India
Solo travelers
Stayed 2 nights in June 2016
ACs needs to be fixed.Overall good experience apart from the AC which was not working for most of times and the room was aggressively hot.
Reviewed June 30, 2016

Amin S. from Australia
Solo travelers
Stayed 7 nights in June 2016
Old room !
Old room , cockroaches! bad internet.. staff wasn't helpful!
Reviewed June 29, 2016

Darren D. from Australia
Solo travelers
Stayed 4 nights in May 2016
Disappointed on this occasion.
There are 3 buildings in this complex. My room was in the old/out-dated building. The view was of a construction site which kicked off each morning at 8am with hammering and Jack Hammering. The Aircon barely worked. The ground level pool was being refurbished and was not accessible.
Reviewed June 16, 2016

CHRISTIAN A. from South Africa
Solo travelers
Stayed 2 nights in June 2016
Very good stay
Swimming pool / shopping centre near. Walking to beach
Reviewed June 14, 2016

Mark T. from United Kingdom
Solo travelers
Stayed 15 nights in May 2016
Location, staff and cleanliness are brilliant.
Reviewed June 14, 2016

stephen G. from New Zealand
Business travelers
Stayed 2 nights in June 2016
Clean, great location
This is a good resort right in the middle of Patong. Good breakfast. Internet pretty slow, & noisy corridors to rooms being my biggest complaint. If looking to sleep early this is not the place. Grumpy reception
Reviewed June 04, 2016

MATTHEW P. from Egypt
Solo travelers
Stayed 7 nights in May 2016
Awful Receptionist
I had the worst experience with the receptionist Mr Lee. Very rude and mean. You should consider having respectful personnel at this position. I asked for Hotel manager/ shift head/ or head office in charge but the answer was " There is not any here". What kind of place running there without any!! would like to file an official complaint once I got to contact any of them.
Reviewed May 31, 2016

KUI L. from Hong Kong
Solo travelers
Stayed 3 nights in May 2016
It is worth to mention that most of the staff was in rude manner. The location is fantastic good. The breakfast is good and yummy. The room facilities are old style and out-of-date.
Reviewed May 30, 2016