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About Ambassador Conference Resort

Description

Well-positioned in Balsam Grove, Ambassador Conference Resort is the ideal point of departure for your excursions in Kingston (ON). From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as International Hockey Museum, Penitentiary Museum, Bellevue House.

At Ambassador Conference Resort, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to please the most discerning guest. The hotel's recreational facilities, which include hot tub, fitness center, sauna, indoor pool, games room are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the Ambassador Conference Resort.
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Features

Hotel Facilities

  • 24-hour front desk
  • ATM/cash machine on site
  • bar
  • business center
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service
  • salon

Sports and Recreation

  • fitness center
  • games room
  • hot tub
  • indoor pool
  • sauna

Internet

  • Wi-Fi in public areas

Parking

  • car park
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
All reviews (4)

Business travelers (1)

Solo travelers (1)

Families with young children (1)

Families with older children (1)

Hotel Condition/Cleanliness
6.5
Location
7.5
Room Comfort/Standard
6.0
Staff Performance
5.5
Value for Money
6.0
Food/Dining
6.0

4.3 Kristan C.
Canada
August 04, 2015
The staff
The food service
I was very disappointed with the service at the hotel. It started as soon as I walked in the door. The check in counter wasn't not busy one of the clerks were with a guest and the other was texting and smiling away. As she proceeded to or her finger up and tell me to wait. I'm sorry but my business is a little more important then her text message. Luckily the other clerk working was finished up with her guest and greeted me with a smile, she was nice and professional! She was sincere and her bubbly personality definitely made up for the lack of respect and customer service I received from the other girl. the room wasn't overally clean, there was hair in the tub and stuck to the door hinges and the toilette was black all down the side. We order room service the guy was extremely awesome! During check out we were waiting for our deposit back which took a while but the hotel clerk again I believe was super helpful and paitent. We weren't totally satisfied with our stay considering the lack of customer service and cleanliness of the room.

6 henry K.
South Korea
November 27, 2014
SO SO.. Hotel is old.
clean
Facility is old. There's no micro-oven.

8.3 Wai K.
Hong Kong
July 04, 2014
Good hotel
Location, staff, food
It was pretty good, I like it

6.3 sylvie O.
Canada
June 16, 2010
will not return
a nice swimming pool set-up. Very close to the train station. Lifeguards were really nice. Front staff accomodating. During the day hotel is very clean. The food is well prepared and pretty fast service.
without a car its far from downtown kingston. The pool closed without notification. From the hotel to the train station you cannot walk as there is no sidewalk. which made it unsafe with two young children. Had to pay a taxi driver 5$ to get us in a 2 minutes ride. Parties on all floors because of lacrosse and karate competition. Not for a quiet family getaway. Next morning the hotel was a mess.
People were drinking in the walkway (corridor) and told us that we should go around because we were on their territory. We felt a bit uncomfortable as we have a 3 and 5 year old. The hotel was a mess the next morning with empty beer cans and bottles in the stairway. Pizza boxes everywhere. I guess you just need to add more surveillance without spoiling people's party. We went for a family getaway without knowing we would be in party central. The lifeguards seemed overwhelmed with all the children everywhere and no parents to monitor their own children. I feel bad for them. Overall the hotel is beaufiful but its definetely just for people in competition and are looking for a good time in groups. Please let people know that before they book their weekend. Thank you.


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