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Recent customer comments

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All reviews (864)

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based on 864 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.7 Ahmed R.
January 21, 2016
Location, ambiance, staff
Very good. Food quality needs improvement.

9 Roderick C.
United States of America
January 14, 2016
Nice guys nice price
The staff at the hotel are supremely nice and helpful. The rooms are clean. The hotel is small but beautifully designed in an old world Nepal style.
We had a lovely staff at the hotel. The staff were kind. The space was clean and tastefully designed. The hotel has backup power for outages and has excellent wifi and hot water.

9.3 Huey W.
January 09, 2016
Best place to stay in Kathmandu
The staff, location & service
The staff were attentive and helpful. We stayed there 3 nights in total (one night coming in to Kathmandu and 2 nights prior to leaving Kathmandu). The service provided by the staff is at par if not better than a 5 start hotel. Rooms were large & clean. Excellent location. You are in the heart of Thamel as soon as you step out the doors. And when you return, you forget you are in such a busy noisy city. Will stay here again if i'm ever in Kathmandu.

9.3 Patrik W.
December 29, 2015
cozy hub in the tourist center of kathmandu
location, staff, atmosphere
Great stay at the ambassador. Super polite staff and a perfect short stay in the hectic thamel district!

10 Sean M.
United Kingdom
December 07, 2015
Best Value For Money in 30 Years Of Travel
1. Staff went out of their way to make me feel welcome and valued. 2. Extras Fruit Bowl, 1 x Beer, 1 x Water and1 x Fruit Juice all free 3. Price £27 incl Breakfast
I have been travelling for 30 years to all corners of the world including the best room in the top 5 star hotel in Kathmandu yet the Ambassador Garden Home was the best value hotel I have stayed in. Comfortable room with en suite toilet and shower. WiFi, TV and fridge and smack bang in the centre of town. To get this with Breakfast included for £27 for the night was amazing value for money but that wasn't even everything! There was a free Fruit Bowl and a Beer, Water and Fruit Juice in the fridge all on the house. Finally the staff could not have been more friendly and helpful. They really did everything to help and make me feel valued.

10 Roni S.
United States of America
November 22, 2015
BEST place to stay in Kathmandu!
The garden and rooms are beautiful, the food is amazing and the location can't be beat!!!!
The staff is like a family, so warm and welcoming. The room was beautiful, spotless and they provided every detail you could need. The garden is relaxing like an oasis from the chaos of the city. The breakfast that is included is amazing! All the food was wonderful. You are right across the street from a supermarket and right in the center of the action making it easy to get around. The staff and owner take care of you like you are family!

10 Kharolina L.
November 23, 2015
i give my 4 thumbs for this hotel
food, hospitality, location
i booked in Agoda, strategic location, warm and comford food, and a very nice staff

9.3 Tanongchai L.
November 16, 2015
Everything You Want is here!
Center of Thamel, Near Restaurant, Near Shopping Spot
I love this hotel very much because it make you feel calm. And it is located in the center of Thamel that you can walk to anywhere.

9.3 Tariq J.
United Kingdom
November 16, 2015
Home from Home
The welcome and care of the owner and staff, the location and the beautiful garden and views of the mountains
We stayed for 11 days. The owner and everyone else at the Lodge gave us a warm welcome and nothing was too much trouble for them even in these difficult days for Nepal. They were happy to give advice and guidance on local attractions. The location is great being only a 5 minute gentle stroll to Lakeside and central to all amenities. The rooms were clean and comfortable and breakfast was good. The shower was always hot and the wifi was reliable. We will definitely stay again when we return to Pokhora.

10 Shaun C.
November 30, 2015
A lovely hotel in the chaos of Kathmandu
The staff, food and location
We really loved this hotel. The staff and the owner were great and very professional. The rooms were very good, clean and the garden was so beautiful. And the owner have 2 beautiful pugs! The petrol shortage was on when we were there, the Nepalese are really suffering, they need tourists to visit. The hotel staff went out off their way to help us go to Pokhara. The Agh trekking company that runs out of the hotel were great, they organised everything for us. We would go back to this hotel in a flash, we really enjoyed our stay there