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Ambassador Hotel Bangkok

171 Sukhumvit Rd., Soi 11, Wattana, Sukhumvit, Bangkok, Thailand 10110 (Show on map)

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Formerly : Ambassador Hotel & Conventions
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Area: Sukhumvit Number of Rooms: 760
Free Wi-Fi

Recent customer reviews

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Good

7.1

from 7418 reviews

Value for Money
7.1
Location
8.4
Staff Performance
6.8
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (7418)
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Peter S. Business travelers Australia, March 27, 2015
Great location great hotel

location compfort price
9.3
only stayed one day but good clean hotel to stay and very reasonable rates too. I will book again central to everything.
Shahriar H. Business travelers Bangladesh, March 27, 2015
All are good except hotel staff behaviour

Good location,good rate & good accommodation all
4.3
All good except hotel stuff behaviour,they was talked to us very roughly and activities are not like as star hotel
Gopal D. Solo travelers India, March 26, 2015
I felt good there. try this hotel u will enjoy the

cleanliness,service .and location of this hotel
3
It was a good and pleasant stay
Einar G. Families with older children Iceland, March 26, 2015
Good location but staff never smiles

good location, gym, breakfast
6
out stay was just fine nothing more than that. They had not set up the extra bed we asked for, and it took them a while to set come to the room and set it up. They constantly forgot that we were 3 people in the room when cleaning it, forgetting to leave towels, toilet paper and so on. The staf never smiled unless they were trying to sell you some over priced trips with they taxiservice. The Gym was ok. A bit old, the machines could do with updating and the whole gym could do with a proper deep clean. Personally I found it a bit too big and not very personable. It felt like we were just another room that was more in the way then anything
Liz F. Families with young children United States of America, March 26, 2015
Lack of Customer Service is Disappointing

Location, location, location!
5.7
The value was good given the central location. However, the staff needs a lesson in customer service. The website wasn't working and we weren't able to secure breakfast. When we brought this to their attention @ check-in, the staff said it "wasn't their problem because the website was being updated". There was even some smirking and laughter as we explained the situation. Then, we asked the front desk to make a call to a local tour operator because of the language challenges and they charged us for it! We were disappointed for sure. If the location hadn't been so perfect and if the prepaid room rate wasn't nonrefundable, we would have walked out.
Ryan K. Business travelers United States of America, March 25, 2015
There are better

Location and Room Size only
6.3
As others have mentioned, this hotel is a bit out dated. Even the "new" tower wing was a bit dated. The room size was generous; but slow WiFi and lack of cleanliness (ants in the room) made for low ratings.
Camilla L. Couples Norway, March 24, 2015
Nice, but old, hotel. Ok standard

The pool was Nice
7
Chan M. Couples Malaysia, March 23, 2015
Hotel is not as new as pictured

the location,convenience that there are many food stalls and convenient stalls right at the doorstep.
5.3
The staff are friendly. As for hotel,bed was not comfortable and furniture are quite old,they are having an upgrading area by area now,wish it will be better by then.
Paul O. Solo travelers United Kingdom, March 23, 2015
top

all of it
10
Top
Yinda Z. Couples China, March 22, 2015
Great location, great facility

Very good value for money, would recommend to friends and back next time
9.3

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Customer Reviews - Ambassador Hotel Bangkok, Bangkok

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