Please note below policies
• A credit card issued by major banks is required to guarantee a reservation. One (1) night’s deposit of room and tax will be charged to the credit card at the time of reservation.
• The deposit is refundable if cancellation is received by the hotel at least 72 hours prior to arrival.
• Debit and Pre-Paid credit cards will not be accepted at time of check-in
• Refund of the deposit will be made back to the original card and take 7-14 business days to process depending on the issuing banks' policies.
• ny no-shows or cancellations received within 72 hours will be assessed a one night room and tax charge.
• $100.00 room deposit for incidental charges due on arrival.
The hotel charges a USD 20 per room per night amenity fee which includes:
- Wireless Internet Access in-room and throughout the property
- Ambassador’s Fun Club game room with big screen TV’s, Wii Games, Ping Pong and more.
- In-house Fitness Center (open 24 hours)
- Eco-Friendly logo water bottle, refillable at purified water stations in the hotel
- 25 bikes available for guests on a first-come-first served basis
- Business Center computers with internet, convenient boarding pass printing
- Pool Toys and games for use in our pool
- Special Discounts for the Oceanarium Restaurant and Te Moana Nui Dinner Show at our sister property the Pacific Beach Hotel
Children and extra beds:
Guests over 12 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.