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Ambassador Pallava Chennai Hotel

30 Montieth Road, Egmore, Chennai City Center, Chennai, India 600008 (Show on map)

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Area: Chennai City Center Number of Rooms: 100

Recent customer reviews

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Fantastic

8.3

based on
3 reviews

Value for Money
8.0
Location
8.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
9.3
Food/Dining
8.0
Groups (3)
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Aruni D. Groups Sri Lanka, November 1, 2010
A lovely location and very hospitable staff

Staff reaching out to help guests and honesty
8.7
The rooms were clean and spacious enough for two people. Not very noisy and busy conveniently located to all shopping areas. Front office very efficient. Only thing was I checked out on 31st around 10.00 pm though I had booked for the 1st as well. it would be nice if they considered atleast refunding 50% though the booking says no refunds. I am sure if we go direct to the hotel this could have been negotiated. Aruni de mel
Shopping Tip: Everybody should visit new Mall which is called the Express Avenue. A variety of shops and reasonable
Amy C. Groups Singapore, February 27, 2010
Incredible India, Superb Service

The service we received was excellent. The Front Office Manager, Steve Kelly, in particular stood out as a most caring host - when the driver came to pick us up from the airport around 11pm, Steve called him on his mobile phone and asked to speak to me; he wanted to ensure that we were alright and had a good flight and to assure us that we would be taken good care of. In all our years of travelling, this is the first time any hotel staff has shown this kind of care and concern for us! Steve truly showed what HOSPITALITY is all about. The hotel coffee house staff are also to be commended for their excellent service, tirelessly bringing us food and beverages from the breakfast buffet when we could have been helping ourselves!
8.3
after booking a room at the ambassador pallava chennai india for 26 feb 10 through agoda, i wrote directly to the hotel to ask about airport transfers and got a reply almost immediately - such a pleasant surprise. the front office manager, steve kelly, personally answered all my correspondence, clearly explaining all the details. the service we received was excellent, both before we arrived and after. steve kelly, in particular stood out as a most caring host - when the driver came to pick us up from the airport around 11pm, steve called him on his mobile phone and asked to speak to me; he wanted to ensure that we were alright and had a good flight and to assure us that we would be taken good care of. in all our years of travelling, this is the first time any hotel staff has shown this kind of care and concern for us! steve truly showed what hospitality is all about. the hotel coffee house staff are also to be commended for their excellent service, tirelessly bringing us food and beverages from the breakfast buffet when we could have been helping ourselves!
Restaurant Tip: The hotel offers a breakfast buffet where you help yourself. However, some of the dishes, like Puris, can be ordered made fresh if you so wish, at no extra charge, so if you want hot, crisp Puris, just ask any of the wait staff and they will be happy to accede to your request!
Carla A. Groups Italy, January 6, 2008
good hotel
8
If I ever go to Chennai again, i will definitely stay at the Ambassador Pallava.
 

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