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2015
Very good 7.7
Based on 5318 reviews

Recent customer comments

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Very good



based on 5318 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.6
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Pearl A. from Australia
Groups
Stayed 6 nights in May 2016
always a grear stay
Always a great stay here. Staff are amazing. We had a problem with the air conditioning and help sent within minutes. When it could not be fixed moved to new room without bother.
Reviewed May 31, 2016

Kathiresan S. from Malaysia
Couples
Stayed 2 nights in May 2016
Toilet pipes
Toilet pipe shud be properly maintained Other then tat it was excellent stay Thanks
Reviewed May 31, 2016

NURINDRA S. from Singapore
Families with young children
Stayed 2 nights in May 2016
Feedback
The breakfast was not good viariety.
Reviewed May 31, 2016

Axel B. from Belgium
Business travelers
Stayed 3 nights in April 2016
Globally disappointing
I was "upgraded" to a bigger room: it was actually big but old and needed deep renovation, particularly the bathroom and the kitchen. I'm wondering what is the utility of the kitchen since there is not any utensil available. The refrigerator was freezing even when set on minimum. For the rest, the room was quiet and the bed comfortable. Breakfast is served partially in an airconditioned room, partially in the open space nearby the lobby, where the temperature is about 30-35°C. Unfortunately, the butter is offered in the part without airco, meaning that it stays at 30-35°C from 6.30am until 10am (without ice or anything). I told the waiter that it would be much better in the room with airco, but they didnt change it... let's hope nobody will get sick because of it...
Reviewed May 30, 2016

KIING H. from Malaysia
Families with young children
Stayed one night in May 2016
Wonderful Hotel
The hotel very nice
Reviewed May 30, 2016

susan C. from Australia
Couples
Stayed 2 nights in May 2016
Highly Recommend
Excellent location Friendly staff Quiet clean close to shopping and restaurants We will return
Reviewed May 30, 2016

YIN C. from Malaysia
Business travelers
Stayed one night in May 2016
Big & clean room, good location, good facilities
The suite is big, clean. Staff nice. Good location. Value for money. Good facilities. Satisfied stay.
Reviewed May 30, 2016

Sher C. from Malaysia
Couples
Stayed one night in May 2016
Good overall, but front desk needs improvement
Location & Value is great. However, check in and check out process took too long for one's liking. No dedicated check-in or check out counters resulting in long wait time.
Reviewed May 30, 2016

SRINIVASULU V. from India
Families with young children
Stayed 3 nights in May 2016
good
Only problem is Indian food facility is not there
Reviewed May 30, 2016

Kai H. from Sweden
Couples
Stayed one night in May 2016
?!,
Just Right!
Reviewed May 30, 2016