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Very good 7.8
Based on 219 reviews

Recent customer comments

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Very good

based on 219 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.4
  • Location 7.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.1
  • Food/Dining 7.1
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Andre S.
April 18, 2012
Nice, Clean and Simple
close to beach, clean, friendly staff
Stay was good. Staff was very helpful The hotel is not very big and the actual cafe area is quiet small but overall the place is clean and close to the beach.

B. A.
April 16, 2012
Nice hotel for couple as honeymoon choice
Newly built with nice fittings and new equipment
Highly recommended.Very nearbto the seaside. Service is awesome and very helpful staff.friendly staff too.

Miao P.
April 03, 2012
Attentive and personalized service + Clean room
Very good service level!
There is no lift, no seaview, but we still enjoyed our stay greatly because of the staffs' friendliness and helpfulness. We've booked a penthouse for 3 adults through Agoda. The nightly rate was about SGD$90+. My first impression when entering the room was that it does not look as nice as in the pictures. But it is still not bad and importantly is still clean. You can smell that the bedsheet has been sunned well. The balcony faces the road which is an interesting view point for looking at the cars and scooters in Phuket while you have nothing to do. We can feel the sincerity in their service. We've requested for vegetarian padthai, and the chef can differentiate that vegetarian means no fish sauce as well. The staff also adviced us on how to get around to Phuket town and what taxi fare to pay so that we do not overpay. It's about 5 minutes walk to patong beach. There's a family mart beside, convenient to get large bottles of drinking water. Overall a good place to stay if you are looking for sincere service level. Probably you have to give it a miss if you are looking for some luxury stay and can't take the stairs.

March 24, 2012
Small but comfortable place to stay
Comfortable and cheap
it is a very small hotel with 4 stories. But the room setup make you feel like bakc to you home.very comfortable. and the price for this hotel is vey cheap compare to other hotel in this area.

March 02, 2012
Friendly staff
Room are properly furnished, close to the beach
Not regretting booking my 3nights at amber as the service and quality received is worth more than the price I had paid. Furthermore situated just beside it is a convenient shop(similar to 7-eleven) and across the street is a pharmacy, never have to worry about anything you need. It is also only a few minutes walk to the beach and another 10 more plus minutes further down the beach road for seafood!

Angela Y.
United States
February 11, 2012
Wonderfully kind people
Convenient location, minutes from the beach. Not right in the heart of the nightlife area, but close enough. Without doubt, the best part was the kind and caring staff!
when we arrived at the hotel, much to our surprise, there had been a booking error and there wasn't a room available. although i was quite upset to hear this, nai, who takes the utmost care in accomodating guests, served us some coffee and asked us to wait for a bit. we were taken by car to another property of the owner. that evening, while we were out, nai stopped by with extra bottled water as well as some complimentary drinks and snacks. we had new year's eve dinner at amber residence as there was a small party for the guests. it was a very lovely place! i know we'll be back again!

kirsten P.
South Africa
January 25, 2012
Lovely hotel, friendly and helpful staff
In good location.
Hotel is new so not many of the drivers know where it is yet so make sure your driver drops you at the door as ours didn't so we had no idea where to go and were in fact miles away from the hotel and had to pay for a tuk tuk to take us the rest if the way. Other than that the hotel is great. It's new and very modern. Also the location is great as its close enough to walk to all the main restaurants and bars but not right in the middle of all the action so is quieter for those wanting a good night sleep.

Richard W.
United Kingdom
January 14, 2012
great location
great location near the beach in the nicer, quiter part of patong
great location near the beach in the nicer, quiter part of patong. staff friendly and family run. road outside is busy/noisy, but same everywhere in patong. overall though not bad value.

Richard C.
United Kingdom
January 05, 2012
Amazing customer service and lovely boutique hotel
Staff were so helpfully and willing to offer advise about area
We arrived late at night and only stayed for a few days but immediately on arrival the staff were so friendly and upon checking in he showed us how everything in the room worked, have us the do's and don't s for the area.. Most helpful ad the room was modern, clean and had all mod cons and for a modest price A definite recommend of your looking for a guest house type service in patong

Tage V.
December 22, 2011
Good rooms and location
Good food, very neat rooms
Overall, the stay at the hotel was good. The room, ableit a bit small, was very nice and well-kept. The internet is free, which is always a plus for a hotel, and the connection was very good. The staff was helpful and kind. The two downsides of this stay was the there were problems with the running water twice in as many days, which was a bit of a nuisance (it was particularly bothersome that the toilet could not flush for several hours), and on one occassion, when desiring to have lunch, we were told that the chef had "gone somewhere" and could, unfortunately, not be contacted. The problem with the running water is forgivable, but a missing cook is something which simply should not happen again, and it frankly reminded me of an episode of "Fawlty Towers". Apart from that, we were fairly satisfied with our stay.