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Ambiance Pattaya Hotel

325/89 Pattaya Soi 13/4, Pattaya Beach Road, Pattaya, Thailand 20260

Recent customer reviews

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Very good

7.8

based on
873 reviews

448 reviews in English

Value for Money
7.9
Location
8.3
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (873)
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Rakesh N. Groups United Kingdom, January 24, 2016
Misleading location description
4.7
This customer has only rated this hotel and has not submitted any comments.
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Malcolm B. Couples United Kingdom, January 18, 2016
hotel in the middle of the night entertainment are

location, room fittings, staff
8.7
extremely good. [ but probably not good for families with small children]
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Alex P. Business travelers India, January 17, 2016
Very bad
2.3
Very very very bad
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Tiezhao Q. Solo travelers China, January 6, 2016
night party

the location, the smile to customers and safety
6.7
this is a hotel very calm in the day time but with music every where in the hotel from 22:00 to 00:02. If you are sensitive to the noise, you 'd better chose the other hotel.
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Paul W. Couples United Kingdom, November 27, 2015
Could not be better

Location. Staff. Clean
9
If you want a quiet holiday and go to bed by 10.00 pm this is NOT the hotel for you. If you want to stay in the gay entertainment centre of Pattaya, like to party, and enjoy a late night, you couldn't find anywhere better. If your travelling on your own then it is a very friendly environment. You'll soon get to know people. It is their job to make sure you have a great holiday and they know how to make you welcome. The staff at the hotel are very friendly and helpful. Some of the rooms have lots of stairs. If you have a disability, you need to make the hotel aware before your visit. No pool but the beach is a 3 minute walk away
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Jack H. Solo travelers Thailand, November 26, 2015
So so

Location location location
7.3
It was fair however I don't like cheap soap and they don't provide toothbrushes just to be quite difficult sometimes
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Petrus A. Solo travelers Netherlands, November 24, 2015
Good accomodation and friendly personal

personeel / ligging / kamers
8
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Thomas T. Solo travelers Singapore, November 10, 2015
Okay Experience

Relatively good location, value for money, helpful staff
6
Bad points: toilet needs renovation--toilet bowl leaves a strange smell after used even flushed properly and cleaned, mattress too hard, in-house breakfast needs to be improved alot--not much variety, food was not heated properly, could see flies on the food, need to improve in terms of hygiene. Their laundry is outsourced to other hotel for cleaning. Good points: relatively clean bedroom and good room service, helpful staff, value for money, good restaurants--starbucks cafe too and spa massage just outside hotel and along the main streets. 7-11 and ATMs just opp the road available.
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Gagandeep W. Solo travelers India, November 10, 2015
Good Location - Ok hotel

Location, staff, Boys!
7
The hotel location is right in the middle of all the action - everything is walkable - the beach, bars, food joints, shopping! In the night, the area turns into something else - full of energy and harmones! It was a good stay!
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Dan P. Business travelers Thailand, November 5, 2015
Very bad 1st impression

Location, location, location
6.3
The night shift receptionist a Thai lady was very impolite. She was not at the counter when we arrived. She was sitting and chatting in the restaurant and she was rude to us upon our check in. It was the worst 1st impression we have on the hotel. Not welcoming at all. She should not work at the front desk if the management wants returning clients. She should work in the kitchen if she does not know how to talk with customers. She even said where's the Falang that reserved this room?? My husband was asking, what have to do with Falang or Thai??! Anyway, else than that, everything was okay. The room was clean and up to a 3 stars standard. The location is best if you like night clubs and also near public transportation, walking distance to the beach and shopping mall. I hope to be back but I think there are other hotels nearby which has better options.
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