My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Cancún International Airport (13.8 Km)
    Top nearby attractions:
  • Mercado 28 Market (1.5 Km / 18 min walk)
  • Playa Langosta (4.7 Km)
  • La Isla Shopping Village (7.8 Km)

Note: Distances are measured as a straight line.

Ambiance Suites

Av. Tulum 227, S.M. 20, Mz 9 Lote 8, Cancun Downtown, Cancun, Mexico 77500 (Show on map)

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Features of Ambiance Suites

Hotel Facilities

  • 24-hour front desk
  • business center
  • casino
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • outdoor pool


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

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Hotel Description
When visiting Cancun, you'll feel right at home at Ambiance Suites, which offers quality accommodati...see more When visiting Cancun, you'll feel right at home at Ambiance Suites, which offers quality accommodation and great service. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. With the city's main attractions such as Hospital Americano, Backstage Theater-Cabaret, Mercado 28 Market within close reach, visitors to the hotel will just love its location.

Ambiance Suites also offers many facilities to enrich your stay in Cancun. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, luggage storage.

Ambiance Suites is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, garden. Whatever your purpose of visit, Ambiance Suites is an excellent choice for your stay in Cancun.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (19)

Couples (11)

Solo travelers (3)

Families with young children (1)

Families with older children (4)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (19)
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Chui L. Couples
Hong Kong, October 08, 2014
downtown loctation, clean, safe

location, cleanliness, the oat soap
the location was food, close to mall, there are restaurants nearby, to the supermarket is about 10 minutes walk. breakfast was simple, just bread and jam, we paid extra for an omelett, but was unexpectedly small. the staff were helpful
michael B. Couples
United States of America, July 13, 2014
Great value and very clean hotel,

Close to bus for the beach and downtown. Great price for a 4 star hotel. Clean and new,
I always stay there and have given reviews which have encouraged others to do the same. The management is cold and not over the top with hospitality. I forgot something in the room and emailed them and never got a response. A friend booked a room there once and they lost his reservation and denied responsibility so there could be organizational issues. I have stayed there 6 times but they don't go out of their way to appreciate the business. Great value for the price.
Steven M. Solo travelers
United States of America, August 10, 2013
Very Nice Hotel

It's brand new Staff is great Rooms are comfortable
Very comfortable. Rooms are very nice and the AC is as good as it gets.
John C. Couples
United Kingdom, February 24, 2013
Comfortable hotel situated downtown

Helpful staff
the word suite is a misnomer - a normal standard room with no minibar/ fridge. shower, no tub. very small pool with limited exposure to sun. limited continental breakfast.
Bernadine R. Solo travelers
United Kingdom, March 15, 2013

close to public transport-easy access to the bus to the beach-restaurants and shops nearby
Our stay was comfortable and very adequate for our needs. The breakfast was very basic. I wouldn't say there was any 'ambiance' and the room was a room not a 'suite'.
jenyffer E. Couples
Colombia, January 04, 2013
Great place and excellent service

It is nice hotel!, clean, good location, good service, confortable, good breakfast.
DM W. Families with young children
United States of America, January 11, 2013
The hotel didn't even have a room for us

Don't know.
we booked a room and was told they did not have a room for us and they would be sending us to another hotel that was same like kind quality. When we arrived at the hotel we were to stay at, it was cheap, no amenities and the walls were thin. I traveled with 2 other families and we all felt like the Ambience gave us a "bait and switch" deal. We were very unhappy with the stay. As well the manager was rude and was disrespectful. The manager was a short, curly haired lady. Do not trust her if she gets you a room somewhere else!!
Stacy B. Solo travelers
Australia, July 24, 2012
Good location in centro

clean, good location in Centro, helpful
good central location in centro area, walk to supermarket, ado bus station, can catch buses into touristy area easily. was very clean and rooms excellent. the only minor complaint would be the breakfast was very basic just toast, coffee & a juice. fruit would have been nice.
Kasey P. Couples
United States of America, February 24, 2012
Adequate, large room, but a bit worn

Friendly staff, large well equipped room
this hotel fit the bill nicely for one night with 3 people. two beds and a tv on swivel was perfect for my late night tv watching friend. though large and well equipped, the room seemed a bit worn in places. the attached small bistro restaurant was ok for food with lovely staff. there is a casino next door if you are so inclined, and the huge mall is quite near.
Wendi J. Families with older children
United States of America, January 13, 2012
Very nice hotel

Very clean
Liked the hotel although the location was not on the beach.

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