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About Ambiance Suites


When visiting Cancun, you'll feel right at home at Ambiance Suites, which offers quality accommodation and great service. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. With the city's main attractions such as Hospital Americano, Backstage Theater-Cabaret, Mercado 28 Market within close reach, visitors to the hotel will just love its location.

Ambiance Suites also offers many facilities to enrich your stay in Cancun. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, luggage storage.

Ambiance Suites is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, garden. Whatever your purpose of visit, Ambiance Suites is an excellent choice for your stay in Cancun.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center

Swimming & soaking

  • outdoor pool

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • casino
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
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  • Minimum age of guests is: 16 year(s).
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80 USD
Breakfast Charge (when not included in room rate): 12 USD
Check-Out Until: 12:00PM
Distance from City Center: 5 km
Distance to Airport: 2.5 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 48
Room Voltage: 110
Time to Airport (Minutes): 20
Year Hotel Built: 1990
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 9.2
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 6.1

Chui L.
Hong Kong
October 08, 2014
downtown loctation, clean, safe
location, cleanliness, the oat soap
the location was food, close to mall, there are restaurants nearby, to the supermarket is about 10 minutes walk. breakfast was simple, just bread and jam, we paid extra for an omelett, but was unexpectedly small. the staff were helpful

michael B.
United States
July 13, 2014
Great value and very clean hotel,
Close to bus for the beach and downtown. Great price for a 4 star hotel. Clean and new,
I always stay there and have given reviews which have encouraged others to do the same. The management is cold and not over the top with hospitality. I forgot something in the room and emailed them and never got a response. A friend booked a room there once and they lost his reservation and denied responsibility so there could be organizational issues. I have stayed there 6 times but they don't go out of their way to appreciate the business. Great value for the price.

Steven M.
United States
August 10, 2013
Very Nice Hotel
It's brand new Staff is great Rooms are comfortable
Very comfortable. Rooms are very nice and the AC is as good as it gets.

Bernadine R.
United Kingdom
March 15, 2013
close to public transport-easy access to the bus to the beach-restaurants and shops nearby
Our stay was comfortable and very adequate for our needs. The breakfast was very basic. I wouldn't say there was any 'ambiance' and the room was a room not a 'suite'.

John C.
United Kingdom
February 24, 2013
Comfortable hotel situated downtown
Helpful staff
the word suite is a misnomer - a normal standard room with no minibar/ fridge. shower, no tub. very small pool with limited exposure to sun. limited continental breakfast.

United States
January 11, 2013
The hotel didn't even have a room for us
Don't know.
we booked a room and was told they did not have a room for us and they would be sending us to another hotel that was same like kind quality. When we arrived at the hotel we were to stay at, it was cheap, no amenities and the walls were thin. I traveled with 2 other families and we all felt like the Ambience gave us a "bait and switch" deal. We were very unhappy with the stay. As well the manager was rude and was disrespectful. The manager was a short, curly haired lady. Do not trust her if she gets you a room somewhere else!!

jenyffer E.
January 04, 2013
Great place and excellent service
It is nice hotel!, clean, good location, good service, confortable, good breakfast.

Stacy B.
July 24, 2012
Good location in centro
clean, good location in Centro, helpful
good central location in centro area, walk to supermarket, ado bus station, can catch buses into touristy area easily. was very clean and rooms excellent. the only minor complaint would be the breakfast was very basic just toast, coffee & a juice. fruit would have been nice.

Kasey P.
United States
February 24, 2012
Adequate, large room, but a bit worn
Friendly staff, large well equipped room
this hotel fit the bill nicely for one night with 3 people. two beds and a tv on swivel was perfect for my late night tv watching friend. though large and well equipped, the room seemed a bit worn in places. the attached small bistro restaurant was ok for food with lovely staff. there is a casino next door if you are so inclined, and the huge mall is quite near.

Wendi J.
United States
January 13, 2012
Very nice hotel
Very clean
Liked the hotel although the location was not on the beach.