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About Ambiance Suites


Designed for both business and leisure travel, Ambiance Suites is ideally situated in Cancun Downtown; one of the city's most popular locales. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Hospital Americano, Plaza de Toros Cancun, Plaza Las Americas.

Ambiance Suites also offers many facilities to enrich your stay in Cancun. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, luggage storage.

Ambiance Suites is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Cancun, make Ambiance Suites your home away from home.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Casino
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • French
  • Italian
  • Spanish
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  • Minimum age of guests is: 16 year(s).
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80 USD
Breakfast Charge (when not included in room rate): 12 USD
Check-Out Until: 12:00PM
Distance from City Center: 5 km
Distance to Airport: 2.5 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 48
Room Voltage: 110
Time to Airport (Minutes): 20
Year Hotel Built: 1990
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 9.2
  • Location 7.7
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 6.1
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Chui L. from Hong Kong
Stayed one night in September 2014
downtown loctation, clean, safe
location, cleanliness, the oat soap
the location was food, close to mall, there are restaurants nearby, to the supermarket is about 10 minutes walk. breakfast was simple, just bread and jam, we paid extra for an omelett, but was unexpectedly small. the staff were helpful
Reviewed October 08, 2014

michael B. from United States
Stayed one night in July 2014
Great value and very clean hotel,
Close to bus for the beach and downtown. Great price for a 4 star hotel. Clean and new,
I always stay there and have given reviews which have encouraged others to do the same. The management is cold and not over the top with hospitality. I forgot something in the room and emailed them and never got a response. A friend booked a room there once and they lost his reservation and denied responsibility so there could be organizational issues. I have stayed there 6 times but they don't go out of their way to appreciate the business. Great value for the price.
Reviewed July 13, 2014

Steven M. from United States
Solo travelers
Stayed 2 nights in August 2013
Very Nice Hotel
It's brand new Staff is great Rooms are comfortable
Very comfortable. Rooms are very nice and the AC is as good as it gets.
Reviewed August 10, 2013

Bernadine R. from United Kingdom
Solo travelers
Stayed 3 nights in January 2013
close to public transport-easy access to the bus to the beach-restaurants and shops nearby
Our stay was comfortable and very adequate for our needs. The breakfast was very basic. I wouldn't say there was any 'ambiance' and the room was a room not a 'suite'.
Reviewed March 15, 2013

John C. from United Kingdom
Stayed one night in February 2013
Comfortable hotel situated downtown
Helpful staff
the word suite is a misnomer - a normal standard room with no minibar/ fridge. shower, no tub. very small pool with limited exposure to sun. limited continental breakfast.
Reviewed February 24, 2013

DM W. from United States
Families with young children
Stayed one night in December 2012
The hotel didn't even have a room for us
Don't know.
we booked a room and was told they did not have a room for us and they would be sending us to another hotel that was same like kind quality. When we arrived at the hotel we were to stay at, it was cheap, no amenities and the walls were thin. I traveled with 2 other families and we all felt like the Ambience gave us a "bait and switch" deal. We were very unhappy with the stay. As well the manager was rude and was disrespectful. The manager was a short, curly haired lady. Do not trust her if she gets you a room somewhere else!!
Reviewed January 11, 2013

jenyffer E. from Colombia
Stayed 9 nights in December 2012
Great place and excellent service
It is nice hotel!, clean, good location, good service, confortable, good breakfast.
Reviewed January 04, 2013

Stacy B. from Australia
Solo travelers
Stayed one night in July 2012
Good location in centro
clean, good location in Centro, helpful
good central location in centro area, walk to supermarket, ado bus station, can catch buses into touristy area easily. was very clean and rooms excellent. the only minor complaint would be the breakfast was very basic just toast, coffee & a juice. fruit would have been nice.
Reviewed July 24, 2012

Kasey P. from United States
Stayed one night in February 2012
Adequate, large room, but a bit worn
Friendly staff, large well equipped room
this hotel fit the bill nicely for one night with 3 people. two beds and a tv on swivel was perfect for my late night tv watching friend. though large and well equipped, the room seemed a bit worn in places. the attached small bistro restaurant was ok for food with lovely staff. there is a casino next door if you are so inclined, and the huge mall is quite near.
Reviewed February 24, 2012

Wendi J. from United States
Families with older children
Stayed one night in January 2012
Very nice hotel
Very clean
Liked the hotel although the location was not on the beach.
Reviewed January 13, 2012


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