June 8, 2013
Horrible, old hotel, run down, basic and not good
Customer experience very poor, hotel very old and needs updating. location not bad but not hotel transport to local Tesco shop, no path up main road to walk.
Staff not friendly, power problem in room 1220 everything kept going off with light switch - had to call and ask engineer to come to open hatch in ceiling to reset switch. Food very poor quality and basic for breakfast. Hotel corridors unclean and pool full of chlorine,pool attendant hand throwing chlorine in pool with people using it. very tired hotel, run down and in poor condition. price is too high for this hotel - needs total reform or closed down.
April 5, 2013
Nice room ,Nice location Nice staff
All in all very good only a two things that were not good one being the breakfast although we were not that bothered with it,& the second being the charge for internet connection in room.
March 19, 2013
Disappointing - no english spoken by guests & staf
The room airconditioning, hot water, & pool
We were very disappointed. The majority of the staff had no English at all. The staff were pathetic in the dining room particularly in the evening. Water would be brought but no glass.Could not understand what you were trying to order. Tables not reset at breakfast. As a 70 and 75 year old couple originally offered a room on the 3rd floor. A supposed Deluxe pool room looked over a building with airconditioners. Eventually given a ground floor room around the pool. A grilled ham and cheese sandwich was made of warm bread. A club sandwich came with prawns in it. A good Manager might be able to improve the service.
January 27, 2013
Relatively nice hotel with convenient beach access
If you want to go to the beach and just stay in/close by your hotel area the whole time, this place works. The hotel is located right next to the beach. There are restaurants all along the beach. You don't need to even leave the hotel. The beach is nice and clean. The area in front of the beach where all the beach chairs are gets fairly crowded. One thing we did not like was that all the beach chairs had towels or something on them very early in the morning (6am-7am) but no people came to sit in those chairs for half the day. People just claim the chairs all day long even though they aren't there for the whole day. Its the same way at the hotel swimming pools. We looked down at the chairs by the pool at they were all taken by 7am! Since we weren't able to find any chairs at the beach area in front of the hotel, we walked a little ways down the beach and rented other chairs for the whole day for 50 baht. It was part of a restaurant and in front of the beach that was almost empty. The beach in front of the hotel is super crowded. The hotel breakfast was pretty good. The staff there did not seem to speak English very well so there was some difficulty in communication if you do not know any Thai. It seems to be a popular hotel for Europeans There were no local or Asian people there at all. The guests are mostly older couples and at night it is very quiet.
If you want to see the city nightlife, make sure to go down to Patong one night and visit Bangla Street.
United States of America,
December 30, 2012
Good Beach Access
Nice and easy beach access
The hotel is perfect for the beach but is starting to show a bit of age. The breakfast buffet was cold. The area is quiet and pleasant with trees and beach to enjoy. The staff were a bit forward as I was asked for a tip when exchanging money. There was a nice display of Christmas lights at the hotel that made the holiday feel more like Christmas.
November 23, 2012
sympatic hotel on a charming beach
Nice and quiet garden , joining Bang Tao Beach
App. 15 years ago we spent Christmas in this hoteland
the hotel and the garden looked nearly the same.
Nice feeling and athmosphere for us.
Garden restaurant very good thai and asian cuisine.
Reasonable or nearly cheap prices.
Mostly russian guest, but nice püeople and athmosphere.
Staff should know better english.
Hotel situation in walking distance to 5star hotels Dusit
Thani,Laguna and Agsana with their gardens and the laguna.
Hotel beds are very hard for europeans.
Honeymoon hotel for couple with reduced budget.
Too many shops at the beach.
October 11, 2012
Nice affordable resort
For the quality of the place, it's very cheap
have stayed before and liked that the area is not overly busy even in peak season. rooms are clean and comfortable and were upgraded this time due to renovations. pools are nice. staff generally friendly and helpful.
airport transfer was waiting on arrival (at additional cost).
breakfast was included and was quite nice. generally though(from both visits) would not bother with other meals at this resort particularly not anything that isn't thai.
because it was off season many restaurants nearby were not open (and either needed to be or were in the process of being rebuilt as many are right on the beach) but there are still sufficient eateries nearby.
was resort was quite empty in october which was great, generally had pools etc mostly to ourselves! surrounding area is quite lovely to walk around and the beach is long, white and a great place to stroll with a nearby town at one end and other upmarket resorts/shops at the other to see with restaurants/bars in between.
There is an adventure mini golf course nearby. The course and restaurant are great quality and provides for a fun evening!
50% off drinks at happy hour 4pm-6pm at pool bars!
Families with young children
August 22, 2012
Bit far to reach, very quiet
The hotel is close to the beach but a bit far away to the shopping area (Laguna Village). To go out you need your own car or need to call a taxi. It's quiet but the room is pretty basic. Unless you are looking for a quiet place just to do some swimming, you won't find a lot of fun there.
Hotel restaurant is reasonably priced, but no seafood BBQ. Another one at the beach does BBQ.
August 9, 2012
Good alternative to Laguna hotels
Beach access and great pools
great facilities and access to the beach. Kids will love the pools. Less isolated than the laguna complex down the road and better value.
United States of America,
August 5, 2012
Clean and comfortable room, but felt deserted
though the hotel is on the beach, the waves were too rough, we couldn't go in (could have been due to the full moon).
once the tide went out (after 1pm or so), we were able to walk along the beach and find a spot where we were able to swim (though waves were still rough).
the resort itself was just ok.
it felt a little deserted and definitely needs updating.
room was spacious, beds were comfortable (even the extra bed we ordered was an actual bed - a smaller one, but not one of those uncomfortable foldaway cots).
pool was big.
overall i had a nice stay. we stayed 2 nights, and had a relaxing time. if we stayed longer, we would have looked into excursions since there isn't much to do at the resort.
Hotel Feature Tip:
I don't recall seeing elevators at the resort (only a small service lift where the staff transported luggages, cleaning carts, etc.)
If you have young children or are unable to go up 2-3 flights of stairs, I'd recommend requesting a room on the ground floor.
There is free wi-fi access near the reception.
(if you want wi-fi access in the room, you have to pay)