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Recent customer comments

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All reviews (283)

Business travelers (57)

Couples (160)

Solo travelers (35)

Families with young children (11)

Families with older children (15)

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based on 283 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7.7 Christine H.
New Zealand
February 26, 2016
Room great, staff great, location good
The stay was great, unfortunately because it was the weekend of the Edinburgh Tattoo the price was $419 for a twin room

9 Leon M.
New Zealand
March 01, 2016
Absolutly Fabulous Wellington Hotel
The tea pot for breakfast in the morning, with the matching cup & saucer. The fact that we had our ouw lounge to chill out in, (level 9 ) The bath & shoer products were lovely to use
Very good. We went to Wellington for the Tattoo and so it was the perfect location. The staff were very solicitous. Only not so good thing was waiting 20 min for the bacon to arrive, middle service at breakfast. They must have know the hotel was fully booked but made no additional prevision for the number of guests on Level 9.

10 Allen W.
New Zealand
February 27, 2016

10 john B.
New Zealand
February 21, 2016
Wonderful location. Wonderful people. Would recomend. Can't wait to stay again

5.6 Brylee T.
New Zealand
February 24, 2016
Would not recommend
No tea bags, even after we asked they said they would be delivered to our room - never came. No parking. No assistance with bags despite having someone who was clearly unable to walk without aids.

8.8 Janine P.
United Kingdom
February 14, 2016
Parking was expensive and we weren't told there would be a charge

8.3 Jaswinder S.
United States of America
February 06, 2016
There is no parking facility and one has to pay!!!
No parking, customer pay for parking, and all that makes it painful over the top of $200+ per night hotel charges. Very inconvenient for travelers who travel by road!!!!!!!
Stay was good, people's were good, however, parking and to pay for it becomes pain in the rear!!!!!!

8 Michael B.
New Zealand
January 23, 2016
A very pleasant stay.Will stay again.
Avery nice hotel.

9 Mohammad B.
January 10, 2016
Great location, neat & clean, Friendly staff
very good, only minor disappointment was that there were no car parking available for guests

6.7 JIRO K.
January 06, 2016
Nice location
View, proximity and neat