Please note that accommodation booked may not be available earlier than 2:00 pm on the day of arrival. The property suggests reserving the room from the previous night in order to ensure a guaranteed early check in, incurring a charge of the full room rate to do so.
The checkout time is 12:00 pm on the day of departure.
The shuttle service is available from the hotel to Dubai Mall, Dubai Outlet Mall, Mercato Mall, and BurJuman Mall. Dubai city maps, shopping malls information and schedule of the shuttle services are available at the guest services desk.
Please note that :
Only the following IDs are valid for guests checking in:
• UAE National ID (for UAE Citizens and Residents)
• Passport (for all guests)
Please note that, UAE driving license is no longer acceptable, taking into consideration that all citizens and residents should now have a valid UAE National ID and should use it upon checking in. In case of the UAE National ID is not available, the passport should be used instead.
A Tourism Dirham Fee of AED 20 per bedroom per night is applicable, and the fee will be applied to all stays from 31 March 2014, collected by the hotel upon check-out.Children and extra beds:
Guests over 12 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.