Excellent 8.2
Based on 192 reviews

Up to 30% off with Agoda Insider Deals!

About ANA Crowne Plaza Fukuoka

Description

Located in the lovely area of Hakata, ANA Crowne Plaza Fukuoka enjoys a commanding position in the sightseeing, restaurants, shopping hub of Fukuoka. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Yaojinoyu Onsen, Statue of Kyushu Railway Place of Origin, Ming.

The facilities and services provided by ANA Crowne Plaza Fukuoka ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, indoor pool, spa, massage. Discover an engaging blend of professional service and a wide array of features at ANA Crowne Plaza Fukuoka.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • swimming pool [indoor]

For kids

  • kids club

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Japanese
  • Korean
Show more Show less

Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Important notice

The fitness centre is closed every last day of a month. The on-site gym and sauna are not available for guests under 16 years old.
Show more Show less

Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.3

Jas C.
Singapore
July 30, 2016
Not worth the money
A terrible experience at the hotel. I was put into a smoking room when I asked for non smoking. They had no other rooms available and when I told I can't stay in that room, the desk staff didn't look at me and didn't do anything. He only say that no room is available and continued to look at the screen. Finally when I asked a tall male friend down to help me, he started to do something. And when I said, can he change me to another room, more expensive etc. He finally changed me to another smoking room and said I can use the odour removing spray. The 2nd room was better. And they changed the room the next day. The room and toilet is small. I was especially surprised that the desk staff wasn't helpful at all with suggestions or trying to find a way to solve my problem.

WAIHO Y.
Hong Kong
June 03, 2016
very good hotel
service is very good, location is very close to Hakata station, there is baby bed provided and the reception is good in English for communication

JEN W.
Taiwan
April 13, 2016
Breakfast dishes selection can be more
Good location, cozy room

Shu S.
Taiwan
April 13, 2016
friendly staffs and convenient location
the room is comfortable and the breakfast provided lots of choice and delicios famous local food, I will stil choose this hotel once I travel to Fukuoka again

HIU Y.
Hong Kong
April 11, 2016
A very good location near Hakato station
Clean and tidy hotel. Very convenient location which close to Hakato station which can access most of places. Just tiny little thing is that room type needs to specify when booking. No separate room type reservation but to mark in " remarks"

Wai Y.
Hong Kong
April 08, 2016
An overpriced motel
1) Due to a change in my trip, I booked my room at this hotel on two separate occassions. In order to avoid moving rooms over those two nights, I took the proactive step in contacting their staff about it. And thanksfully they managed to keep me in the same room for those two nights I stayed. However, my room card key did NOT work in the afternoon on my second day of stay! So my wife and I had to come back down to the lobby to have this situation resolve. Keep in mind it was raining pretty heavily in the afternoon of 3rd April, 2016 and we were carrying a few bags after our little shopping trip. It was really not a nice experience. 2) Hot water temperature in the shower don't seem to stay stable at all. Once in a while the temperature changes, and the water temperature went up and down. I paid nearly USD200 a night (via agonda.com) for my stay this time, and unlike staying at motels, unstable shower temperature was the last thing I expected. 3) Prior to my stay at this hotel, I also spent two nights at Hotel Hokke Club Fukuoka just next door to it. My room there was slightly bigger than theirs, their beds were also firmer; yet for those two nights of stay, I paid less than the price of one night at ANA! Given my experience mentioned in #1 & 2 above, my stay was not exactly satisfying.

Johnelle K.
United States
April 05, 2016
Great location, comfortable, great staff
We had absolutely no complaints about our stay. Location is super close to Hakata station and rooms were comfy. Staff were very accomodating, would definitely stay at the crowne plaza again!

Sumin W.
Indonesia
April 03, 2016
Nice hotel
Good service, good location

Fei Y.
Hong Kong
April 02, 2016
Good location, clean room and nice service
Good location, clean room and nice service

LYNN P.
Australia
March 08, 2016
A friendly welcome
Friendly/helpful staff, great breakfast, close to train station
Very enjoyable. We travelled with our 10 year old & we had everything we required. Very comfortable room & a great buffet breakfast. Our only disappointment was that we requested non-smoking, particularly as we were travelling with our child, but we were placed on a smoking level. Luckily our room did not smell of smoke but the corridor did.


;