Excellent 8.2
Based on 196 reviews

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About ANA Crowne Plaza Fukuoka

Description

Located in the lovely area of Hakata, ANA Crowne Plaza Fukuoka enjoys a commanding position in the sightseeing, restaurants, shopping hub of Fukuoka. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Yaojinoyu Onsen, Statue of Kyushu Railway Place of Origin, Ming.

The facilities and services provided by ANA Crowne Plaza Fukuoka ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, indoor pool, spa, massage. Discover an engaging blend of professional service and a wide array of features at ANA Crowne Plaza Fukuoka.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Car park

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [indoor]

For kids

  • Kids club

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Salon
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Announcements

The fitness centre is closed every last day of a month. The on-site gym and sauna are not available for guests under 16 years old.
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.6
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for money 7.7
  • Food/Dining 7.3
Sort by

WING N. from Hong Kong
Families with young children
Stayed 4 nights in August 2016
Good
Good services, spacious room
Reviewed August 26, 2016

YAN C. from Hong Kong
Business travelers
Stayed 3 nights in July 2016
clean and nice environment
standard business hotel. 10 minutes walk to station
Reviewed August 15, 2016

Jas C. from Singapore
Solo travelers
Stayed 2 nights in July 2016
Not worth the money
A terrible experience at the hotel. I was put into a smoking room when I asked for non smoking. They had no other rooms available and when I told I can't stay in that room, the desk staff didn't look at me and didn't do anything. He only say that no room is available and continued to look at the screen. Finally when I asked a tall male friend down to help me, he started to do something. And when I said, can he change me to another room, more expensive etc. He finally changed me to another smoking room and said I can use the odour removing spray. The 2nd room was better. And they changed the room the next day. The room and toilet is small. I was especially surprised that the desk staff wasn't helpful at all with suggestions or trying to find a way to solve my problem.
Reviewed July 30, 2016

WAIHO Y. from Hong Kong
Families with young children
Stayed 4 nights in May 2016
very good hotel
service is very good, location is very close to Hakata station, there is baby bed provided and the reception is good in English for communication
Reviewed June 03, 2016

JEN W. from Taiwan
Families with older children
Stayed 2 nights in April 2016
Breakfast dishes selection can be more
Good location, cozy room
Reviewed April 13, 2016

Shu S. from Taiwan
Business travelers
Stayed one night in April 2016
friendly staffs and convenient location
the room is comfortable and the breakfast provided lots of choice and delicios famous local food, I will stil choose this hotel once I travel to Fukuoka again
Reviewed April 13, 2016

HIU Y. from Hong Kong
Couples
Stayed 3 nights in April 2016
A very good location near Hakato station
Clean and tidy hotel. Very convenient location which close to Hakato station which can access most of places. Just tiny little thing is that room type needs to specify when booking. No separate room type reservation but to mark in " remarks"
Reviewed April 11, 2016

Wai Y. from Hong Kong
Couples
Stayed one night in April 2016
An overpriced motel
1) Due to a change in my trip, I booked my room at this hotel on two separate occassions. In order to avoid moving rooms over those two nights, I took the proactive step in contacting their staff about it. And thanksfully they managed to keep me in the same room for those two nights I stayed. However, my room card key did NOT work in the afternoon on my second day of stay! So my wife and I had to come back down to the lobby to have this situation resolve. Keep in mind it was raining pretty heavily in the afternoon of 3rd April, 2016 and we were carrying a few bags after our little shopping trip. It was really not a nice experience. 2) Hot water temperature in the shower don't seem to stay stable at all. Once in a while the temperature changes, and the water temperature went up and down. I paid nearly USD200 a night (via agonda.com) for my stay this time, and unlike staying at motels, unstable shower temperature was the last thing I expected. 3) Prior to my stay at this hotel, I also spent two nights at Hotel Hokke Club Fukuoka just next door to it. My room there was slightly bigger than theirs, their beds were also firmer; yet for those two nights of stay, I paid less than the price of one night at ANA! Given my experience mentioned in #1 & 2 above, my stay was not exactly satisfying.
Reviewed April 08, 2016

Johnelle K. from United States
Families with older children
Stayed 3 nights in March 2016
Great location, comfortable, great staff
We had absolutely no complaints about our stay. Location is super close to Hakata station and rooms were comfy. Staff were very accomodating, would definitely stay at the crowne plaza again!
Reviewed April 05, 2016

Sumin W. from Indonesia
Families with older children
Stayed 3 nights in March 2016
Nice hotel
Good service, good location
Reviewed April 03, 2016



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