Very good 8.0
Based on 131 reviews

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About ANA Crowne Plaza Narita


Featuring an indoor pool, sauna and 17th-floor restaurants, ANA Crowne Plaza is a 10-minute ride from Narita Airport on the free shuttle. Spacious rooms with a flat-screen TV are offered. The air-conditioned rooms at the ANA Crowne Plaza Narita include a tea maker and attached bathroom with bathtub. Guests can enjoy video-on-demand movies and a minibar. Keisei Narita Train Station is a 15-minute drive away, and the hotel runs a free shuttle to the station. Narita-san Shinsho-ji Temple is also a 15-minute drive from the hotel. Futsal courts and a tennis court are available, and a 24-hour gym is located at Health Club Santeloi. Internet terminals and massage services are available, for a fee. A buffet breakfast is served daily at Ceres. Grilled meats and seafood are paired with panoramic views at Teppanyaki Narita. Sky Dining Saifu has a range of wines and Western and Japanese dishes.
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  • free Wi-Fi in all rooms


  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • indoor pool

Land sports

  • golf course (within 3 km)
  • tennis court(s)

Food & beverage

  • room service
  • restaurant(s)
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • concierge

On-site facilities

  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Japanese
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Pets are not allowed. Guide animals are permitted. Extra charges apply to use of the Santeloi Health Club facilities (swimming pool, sauna, gym). Please note that guests with a tattoo may not be able to use the pool or other public facilities. The free shuttle bus departs from Bus Stop 16 in the Hotel Bus Zone at Terminal 1, and from Bus Stop 25 in the Hotel Bus Zone at Terminal 2.
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.4

Sassanee P.
May 10, 2016
Not recommended
Only 3 starts hotel :

Pui S.
Hong Kong
May 08, 2016
Breakfast is nice
Room is spacious and the amenity is more than sufficient!

Peter H.
May 07, 2016
Clean, comfortable, excellent buffet, pool was expensive to use but good.

Kamran K.
United Kingdom
April 18, 2016
Perfect for airport overnight stay
Good for air port ivernight stays but if you want to go tokyo, then it takes 1 1/2 hours on train. Overall excellent value for money.

Man L.
United States
April 12, 2016
Early flight departure
The only positive experience is the hotel's close proximity to Nirita Intrrnatuonal airport

Oliver P.
United Kingdom
April 11, 2016
Perfect for a night in between 2 flights
This hotel is clean and quiet, it lacks a bit of personality but is perfect as an airport hotel.

Richard M.
April 10, 2016
Enough room
We paid a little more than some of the other Narita airport hotels this time. It was worth it to have a bit more room and nice surroundings. Nice view, nice gardens and impeccable service.

April 08, 2016
Still need to take shuttle to the airport
Even as an airport hotel, a 20-minute shuttle is required to go and from the airport.

April 06, 2016
Fast & easy service. Check in & check out. Clean & neat.

Shani W.
United Kingdom
March 29, 2016
Perfect airport hotel
From the free airport shuttle bus to the large and welcoming reception area, spacious and comfortable room and choice of restaurants and helpful, courteous staff - everything was fantastic for our last night before we flew home from Tokyo to London. Would definitely recommend it!