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ANA Crowne Plaza Osaka Hotel

1-3-1 Dojimahama Kita-ku, Umeda, Osaka, Japan 530-0004 (Show on map)

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"Fairly good selection of breakfast buffet, good staff..."

  • Yee, China
  • July 5, 2015
  • Area: Umeda
  • Rooms : 478
  • Free Wi-Fi

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Room Types
1 Single Bed Standard Nonsmoking
1 Single Bed Standard Smoking
Standard Room
Club Room
2 Single Beds Standard Nonsmoking
1 Double Bed Club Nonsmoking
1 Double Bed Standard Nonsmoking
1 Double Bed Standard Smoking
1 King Bed Club Nonsmoking
2 Single Beds Club Nonsmoking
2 Single Beds Superior Nonsmoking
2 Single Beds Superior Smoking
1 King Bed Standard Nonsmoking
1 King Bed Standard Smoking
2 Double Beds Club Nonsmoking
2 Single Beds Suite Smoking


When would you like to stay at this hotel?

Features of ANA Crowne Plaza Osaka Hotel

24-hour front desk

24-hour room service



business center

car park

coffee shop


currency exchange


executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center

hot tub

indoor pool






free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Mandarin)





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Overlooking Nakanoshima, the 24-story hotel is a handsome, white-tiled structure and is one of Osaka’s oldest deluxe hotels. The hotel is 15 kilometers from the Osaka International Airport and looks out over picturesque Nakanoshima on the winding Dojima River. It provides easy access to Osaka's business and entertainment centers. The 5-star hotel has some unusual architectural features like great fluted columns in the lobby and an enclosed courtyard with trees. Each of the 478 guestrooms is beautifully designed and handsomely painted in tan and brown. All guests are offered the "Sleep Advantage", a complimentary service providing a variety of amenities such as eye warmers, bath powders, and the choice from a selection of six pillows and three aromas. ANA Crowne Plaza Osaka Hotel is just a short distance to the ancient attractions of nearby Nara and Kyoto, making it an ideal destination for world travelers. Overlooking Nakanoshima, the 24-story hotel is a handsome, white-tiled structure and is one of ... see more
Please note that the hotel new shuttle bus service operates on a 30-minute schedule between the hotel and the Gare side of JR Osaka Station. This service is available to all guests of the hotel. Please contact the front desk for more information.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Must use an extra bed

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Distance to Airport
15.0 Km

Internet Usage Fee

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
2000 JPY

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 352 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (352)
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Yee K. Families with older children China, July 5, 2015
Clean and satisfactory service

Fairly good selection of breakfast buffet, good staff service, clean room
Overall was satisfied, especially the staff service at concierge while we were staying. We stayed at the hotel for 3 nights at the beginning of trip and 1 night on last day after having stayed at Keihan Universal Tower, we were upgraded to the double bed twin room with extraordinary space for laying out all three big luggages. The hotel is not close to Osaka JR station but it has free shuttle bus every 30 mins interval and the bus journey is around 10 min which is acceptable to us.
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Jeffrey L. Families with young children United States of America, June 29, 2015
Visit to US consulate

Location close to US consulate, spacious room, friendly staff
My wife and I traveled to Osaka with our newborn daughter to visit the U.S. Consulate to apply for her passport. This was our first overnight trip with our first child, and the staff at the Crowne Plaza did a great job of helping us by upgrading us to a larger room on the corner (less neighbors to disturb) and allowing us to have late checkout the next day. We slept as great as can expected with a new child, walked to the consulate for our appointment, and still had time for a quick nap afterward. We felt refreshed enough to do some sightseeing afterward. Osaka castle was just a quick walk and subway ride away. Underground parking at the hotel was convenient and reasonable at 2000 yen for 24h.
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Nazmi A. Solo travelers Malaysia, June 2, 2015
The price is worth for stay..

Location, facilities, ans helpful staff..
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Siew Y. Families with older children Singapore, May 31, 2015
2 single beds superior non-smoking

Location, space and tv channels
The location was excellent (within walking distance fr Yodayabashi stn) and free shuttle to and fro osaka stn (approx 10mins journey each way). Interesting but dodgy street just behind the hotel that comes alive at night. The beds were nice and spacious for single beds and there was plenty of space for our luggages. Nice that we managed to get interconnecting rooms too. Having the choice of choosing the type of pillow we wanted was a bonus. My biggest dissapointment was the cleanliness of the room and the room service standards. Our toilet had a bad smell the day we arrived and only went away after the next day's room service. There were strands of hair on the walls of the bathroom even b4 we used it. Cups weren't changed if we rinsed it ourselves and only when we put it at the sink. Although the hotel has a policy to help reduce the need to change towels as often, we found ourselves with new towels even when we didn't request for them.
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Nicholas G. Groups Singapore, May 18, 2015
Awesome hotel

View, Shuttle Bus, Staff
Stayed at the hotel for 4 nights. It was a really awesome hotel! The view was really nice. Rooms were big as well. The only downside was that it was quite a distance from Osaka Station, but the hotel has a shuttle bus to and from the station very often so not to worry. The breakfast at the hotel is really good as well. The staff there were really friendly and are able to speak English well.
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Nget H. Families with older children Malaysia, May 17, 2015
Good location Nice hotel

Location, comfort, service
Comfortable and satisfactory
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Ming H. Groups Taiwan, May 16, 2015
a nice & quiet hotel worth to stay more nights !

Good location with river surround ! Excellent service staffs are helpful who make you feel comfortable & wish to stay more !
With very competitive rate to stay this hotel make me feel I should stay more nights when I travel in Kansai ! Staffs are very helpful & location is good ! Very safe when you walk outside & lots of restaurants & convenient stores make you feel easy ! Subway station is in walking distance ! Best is to have shuttle service to downtown main station for shopping ! Will stay sgain in future trip !
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Paul B. Couples Australia, May 7, 2015
Clean hotel but a little tired..

shuttle bus service
whilst the hotel is 4 star, rooms were very outdated but big enough and clean for our needs. Hotel offered shuttle bus to station which was really good, especially if you didn't want to walk the 10mins. Buffet breakfast wasn't fantastic, when it was busy it felt very much like an eatery. Location was ok, restaurants around back streets and not to far from station. They had an indoor pool but they charged per person per visit so for my husband and I would of been AUD $20 for each swim. Customer service was very good, organised our universal studios passes. Wouldn't probably choose to stay back here in the future.
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Roland M. Couples Hong Kong, April 25, 2015
Funny Location

Location, entertainments nearby, restaurants nearby
Super night life scene location
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Su M. Couples Malaysia, April 18, 2015
The worst check in experience ever!

Free shuttle bus to Osaka station
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< Previous page 1 - 10 of 352 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Osaka City Hall
  • Osaka Castle
  • Umeda Sky Building
  • Shinsaibashi Shopping Arcade
  • Festival Hall
  • Universal Stadios Japan
  • Aquarium Kaiyukan

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Customers like this hotel for:
Nearest transport:
  • Yodoyabashi Station (0.4 Km / 5 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Osaka International Airport (11.7 Km)
  • Kansai International Airport (37.2 Km)
Customer comments:
  • "Accessible location" , "Big clean rooms" , "Friendly staff"
Top attractions in the area:
  • Umeda Sky Building (0.4 Km / 5 min walk)
  • A'cross Travellers Bureau (0.4 Km / 5 min walk)
  • Hankyu Department Store (0.8 Km / 10 min walk)
  • Hep Five / Navio Shopping Complex (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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