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Recent customer comments

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Excellent



based on 2223 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Staff Performance 8.8
  • Value for Money 8.3
  • Food/Dining 8.4

9 Michelle R.
United Kingdom
August 19, 2015
Fabulous hotel
Everything!
We average two stays a year at this hotel. Fabulous service, great rooms (we always get a suite as the standard rooms are too small) and great food. The pool is excellent. It's a good size with a cordoned off area for the children. Free ice lollies for the kids are a bit hit. Good shuttle service to Asiatique and the main pier for the train service. Highly recommend although note that there is extensive construction immediately behind the hotel. The noise did not affect us as we book the river facing rooms but this could affect certain rooms. We were told the site is for another hotel by the same group and it looks like it will dwarf this existing hotel.

8 Glynis O.
Canada
March 27, 2015
Great stay on the river.
The location was wonderful, right on the river. We enjoyed the pool and the friendly staff.
We had a wonderful stay at the Anantara Bangkok Riverside. We loved being able to take the river taxis on little trips with our two young children. The staff were all very nice and made us feel welcome. The pool was very good with a nice, small children's pool attached.

9.7 duangkamol S.
Finland
March 20, 2015
best breakfast! luxury and convenient!
Food! View! Convenient!
In this our vacation this time we stay in so many 5-star hotel at bangkok,phuket,krabi and hua-hin. This is the place that is offer the best breakfast! available in many kind of option thai,chinese,japanese,indian,and etc. If you love and enjoy breakfast this is the place for you! Very convenient to reach sky train where the hotel offer every half and hour to sky-train. The stunning view at the chao-phra-ya river the good food and friendly stuff always want to help you. This is the place where you can relax and enjoy your vacation. If this message go through to hotel stuff.I would be very appreciate if next time when we go there we could get the room in the high level. At the 3rd floor could not get anything much from riverside view. But anyway thanks for nice experience. Keep up good work. Cheers from finland

5.7 sam F.
Canada
March 14, 2015
family visit
spa, shuttle, staff service
The hotel has all the makings of a 5 star hotel. A tall, polite, possibly food and beverage mgr. was always around inquiring on visitors needs.The hotel rooms were on the small size and balconies had no seating or place to dry bathing suits.The bathroom small with also no where to hang wet bathing attire. The evening buffet pricey and found other food menu pricing high.The short shuttle service to eve. restaurants and shopping very enjoyable.Thank you.

9 Kevin H.
United Kingdom
April 05, 2015
Nice riverside setting
Low rise hotel beside the river, in mature gardens
The recently refurbished rooms have been done to a high standard to provide comforts you would expect in a 5 star hotel. Anantara is spread over a large site giving a feeling of lots of space. There are multiple restaurant choices, an excellent coffee shop/cafe and large reception areas. Remember this is a 5 star hotel and you will pay accordingly. The breakfast was excellent , I defy anyone to come away not finding things they liked. One point of note: we had to request coffee and tea three times before anything actually arrived, hence the staff score being marked down. Having said that, if you are looking for a bit of luxury for a couple of nights and want to be away from the city centre noise, you can't go far wrong here. With deals on the room rates we would certainly use again.

8 Mok M.
Hong Kong
March 02, 2015
It's out of my expectation
Good food and services
Reasonable charge, but hard to find the hotel entrance.

9.3 Ming L.
Hong Kong
March 07, 2015
Nice quiet comfortable hotel
i was offered a river view room this time. The swimming pool is good although you may hear a little bit noise from the construction site nearby.
This is my 2nd time to stay in this hotel. I love this hotel because it is located at a quiet corner of the riverside. You can enjoy a stayaway holiday with some city life activity at the same time.

9 Elsie K.
Singapore
February 25, 2015
Happy With Our Stay at Anantara Riverside Resort a
The housekeeper did an excellent job during my 5 days. At the reception, Ms Mayu was very helpful and showed us the attractions on the map.The other staff go the extra mile to help us find Look Choob
Very happy with the staff and location of the Hotel. So convenient for us to get to the BTS Station and Asiatique with the free shuttle boat service. The room size was ok but very clean.

7 JIN K.
South Korea
February 22, 2015
nice resort but too crowded
nice resort in the city. boat transfer. benihana
Generally ok. Nice boat transfer to asiatique and good food from benihana. But too crowded and staffs cannot handle amount of customers. Consierge staffs are giving very poor service. Rooms are too noisy you can even hear conversation from other rooms. Poolside staffs are great. Rooms are clean.

7 Paul N.
United States of America
June 27, 2015
Not a 5 star
?
Overrated as a 5 star. The facility was good but service from staff needed much improvement for a 5 star