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Ancasa Express @ Pudu

4th Floor, Pudu Sentral, Jalan Pudu, Chinatown, Kuala Lumpur, Malaysia 55100 (Show on map)

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Ancasa Express @ Pudu Kuala Lumpur - Reception & Lobby Ancasa Express @ Pudu Kuala Lumpur - Standard Room Ancasa Express @ Pudu Kuala Lumpur - Standard Room Ancasa Express @ Pudu Kuala Lumpur - Superior Room Ancasa Express @ Pudu Kuala Lumpur - Superior Room Ancasa Express @ Pudu Kuala Lumpur - Superior Room Ancasa Express @ Pudu Kuala Lumpur - Ballroom Ancasa Express @ Pudu Kuala Lumpur - Ballroom Ancasa Express @ Pudu Kuala Lumpur - Meeting Room Ancasa Express @ Pudu Kuala Lumpur - Standard Room Ancasa Express @ Pudu Kuala Lumpur - Standard Room Ancasa Express @ Pudu Kuala Lumpur - Interior Ancasa Express @ Pudu Kuala Lumpur - Interior Ancasa Express @ Pudu Kuala Lumpur - Interior Ancasa Express @ Pudu Kuala Lumpur - Exterior
Area: Chinatown Number of Rooms: 160

Recent customer reviews

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Good

7.5

based on
1811 reviews

Value for Money
7.8
Location
8.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (1811)
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Ng F. Couples Malaysia, December 18, 2013
Value for your money

Location, room and car park.
6.7
Comfortable & value for your money if you are a budget traveler plus walking distance from Chinatown with a lot of food available.
Jannie W. Business travelers Malaysia, December 17, 2013
Room is okay, reception competency need improvemen

location, price & room
6
I arrived the hotel at 1.00pm for checking in. Poor reception service; only 1 staff-trainee handle many guests. She is a philippino and cannot speak or understand bahasa. there is a malay lady ask me to help to speak to the staff in english of what she wants. So i do. It's take her so long time as other guests was jumping the quece since there were no one attend the counter for for checking out. I been standing there to wait for more than 15 minutes as she seem so busy and doesn't know much what to do & system hang!. Finally another staff turn-up but also kelam-kabut (nervous & unorganized). Keep asking question to his pier and teaching & asking her question..to the guest...is a chaos to see such an unorganized reception. When I finally open my mouth since I have waited there for 25 minutes then for check-in and demand to see their manager..i was questioned by the staff...CHECK-IN is 2PM! I was so furious and talked back..WHY NOBODY tell me since i waited here for 25 minutes. And he repeated...Check your letter, it's stated there! Oh gosh..can you imagine..YES. I arrived early but can't you treat & speak to your guest with some courtesy??????So I asked, so, is there a room and can I check in? I was finally given a room reluctantly ask if like...there you go..((Don't make trouble & pls go! kind of feeling) No offend to anyone but just the guest's feeling. Room was clean & okay but without towel probably I was in before 2pm. I do not blame the housekeeping. Breakfast is basic. Overall hotel is okay with the price we pay at this prime location of KL. But reception's competency need to improve.
Mimi L. Couples Indonesia, December 17, 2013
Worst and worst

clean, good location, comfort
7
Today, after been here for 3 times before..I arrive at 6.30 a.m and I have to be waiting until 11.00 a.m to check in as I saw other customer can get into the room without any charge. The staff is very unfriendly.
Hasan A. Families with young children Malaysia, December 16, 2013
Centrally located

Location, price and cleanliness
6.3
I have to wait for more than half hour for check in. Breakfast was very simple eventhough I have extra money for my kids.
Siti P. Families with older children Singapore, December 16, 2013
very short trip 3 days 2 nights but over all ok

Location near city, transport, shopping centre
7
This hotel don't provide extra bed or mattress. We suggest an extra bed they should add this. We like the location which is near the MRT which is very convenient.
Immanuel L. Families with young children Indonesia, December 16, 2013
Centrally located with affordable price

centrally located, friendly staff, big room
7.7
We like to stay in ancasa express. We could travel to another city just at pudu bus station that is just at down.
Omar Y. Solo travelers Malaysia, December 16, 2013
Good value for money

Location close to public transport
8
The hotel is located above Puduraya intercity terminal and close to LRT station.
Azman M. Families with young children Malaysia, December 15, 2013
Money value but poor services for check in

money value, central location
7
Poor services for check in and need to wait about two hours.
Mohd K. Solo travelers Malaysia, December 15, 2013
Good Location but unmanageable counter service

The city view, value for the money and great shower
8.7
Everything was okay except for frontcounter services. So slow and unmanageable. Others great
Doratul N. Couples Malaysia, December 15, 2013
great location

great location, cheap, easily to find local food
8.7

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Ancasa Express @ Pudu Kuala Lumpur - Transit LoungeAncasa Express @ Pudu Kuala Lumpur - Reception & LobbyAncasa Express @ Pudu Kuala Lumpur - Standard RoomAncasa Express @ Pudu Kuala Lumpur - Standard RoomAncasa Express @ Pudu Kuala Lumpur - Superior RoomAncasa Express @ Pudu Kuala Lumpur - Superior RoomAncasa Express @ Pudu Kuala Lumpur - Superior RoomAncasa Express @ Pudu Kuala Lumpur - BallroomAncasa Express @ Pudu Kuala Lumpur - BallroomAncasa Express @ Pudu Kuala Lumpur - Meeting RoomAncasa Express @ Pudu Kuala Lumpur - Standard RoomAncasa Express @ Pudu Kuala Lumpur - Standard RoomAncasa Express @ Pudu Kuala Lumpur - InteriorAncasa Express @ Pudu Kuala Lumpur - InteriorAncasa Express @ Pudu Kuala Lumpur - InteriorAncasa Express @ Pudu Kuala Lumpur - Exterior

Customer Reviews - Ancasa Express @ Pudu, Kuala Lumpur

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