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About Andalus Hotel


Offering quality accommodations in the restaurants, shopping, business district of Surabaya, Andalus Hotel is a popular pick for both business and leisure travelers. The excitement of the city center is only 5 km away. For those of you who want to venture out, Masjid Ampel, The Kambing Market, Pasar Pabean are just some of the attractions available to visitors.

Andalus Hotel offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park.

The ambiance of Andalus Hotel is reflected in every guestroom. non smoking rooms, air conditioning, desk, balcony/terrace, television are just some of the facilities that can be found throughout the property. The complete list of recreational facilities is available at the hotel, including massage, garden. Whatever your reason for visiting Surabaya, the Andalus Hotel is the perfect venue for an exhilarating and exciting break away.
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Hotel Facilities

  • 24-hour front desk
  • car hire
  • coffee shop
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • restaurant
  • room service
  • safety deposit boxes
  • shared kitchen
  • shared lounge/TV area
  • shops
  • smoking area
  • tours

Sports and Recreation

  • garden
  • massage


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 01:00 PM
Distance from City Center: 5 km
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 40
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2007
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
All reviews (13)

Business travelers (3)

Couples (2)

Solo travelers (8)

Above average
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

2 paul S.
October 15, 2015
Worst ever hotel
Worst ever hotel

6.7 ruth S.
January 02, 2015
suitable for family vacation
value for money

8.7 Paul N.
July 14, 2014
Great budget hotel..clean .friendly and helpful
Very helpful staff and very quiet and clean room.
Great value for money. ..would stay again...close to everything I needed

5 farid S.
June 12, 2013
Nice hotel located at the historical sites of Sby.
Near historical and religious sites of Surabaya near Jembatan Merah Plaza, can be accessed from anywhere, 30 minutes from Bungurasih Terminal.

7 Termizi A.
Brunei Darussalam
May 04, 2013
value for money hotel
great friendly staff,

4 Anneke B.
July 16, 2015
Vies en niet Engels sprekend
De prijs was laag
Erg slecht. Het was heel vies. Overal lag stof, er lag een muis in de lobby en er liepen kakkerlakken. De bedden waarop je moet slapen hadden allemaal vlekken in de lakens. Het personeel kan totaal geen Engels, waardoor communicatie haast onmogelijk is..

7.3 Mohd R.
April 05, 2013
bilik yang bersih dan berpatutan dengan harga
friendly staff, near by 24 hour shop, affodable room, helpfull security

4.7 JHON M.
November 09, 2015
kamar tidur dan kamar mandi sangat bau
staf pelayanan yang ramah

7.3 Juniardi A.
June 29, 2014
Lokasi yang dekat dengan makam Sunan Ampel..
Lokasi, harga.
Cukup baik dengan harga yang ditawarkan ..

3.7 Danang W.
April 25, 2014
kamar kotor, staff kurang ramah
dekat obyek wisata, dekat wisata kuliner, murah.
kamar disini kurang bersih dan kamar yang banyak binatang kecilnya sehingga saya minta pindah kamar.staff sebagian kurang ramah, tetapi hotel ini dekat dengan obyek wisata.