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Recent customer comments

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Very good

based on 638 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.6
  • Food/Dining 7.2

5.7 Karim A.
December 28, 2012
Andaman Embrace Patong Review
Hotel was newly renovated and reopened with a new name. Very clean hotel with big clean, and somewhat empty rooms. Very little value for money. Recommend a room with balcony outlooking the pool. though these rooms are significantly more expensive. Compared to other hotels in the area, i would not stay there again

7.7 Mohamad S.
December 28, 2012
Lovely hotel and service...good location
Nice room and nice decorations
me & my family like this hotel very much. I fully recommend this hotel for family.

8.7 M G.
December 29, 2012
Hotel with grace & fantastic location.
Cleanliness, size of the rooms & the sea view
Very professional, good restaurant & clean service.

5.7 john A.
December 27, 2012
Good hotel , water flows out from bathroom.
Nothing special
Expected more . Things to improve 1. house keeping ( very poor) 2.variety in breakfast menu( same kind of food almost every day)

7.7 Kimy O.
December 27, 2012
Lovely hotel & service with Smile
New hotel. Clean & nice room.
The staff is friendly. Everything looks clean & nice. Great location with less than 3min walk from the beach,10-15min walk from the nightlife & bars, 15-20min walk from the shopping center. And what I love there is that it's not so crowded or noisy as living in the center of Patong, surrounding tours,massages & foods are a little cheaper too. I'd love it! We will come back next time when visit Phuket. Btw, the pool bar is not ready yet. And there's not tooth brush & paste provide

7.3 Angela K.
December 27, 2012
Great Location but unstable internet
Very clean rooms, near the beach
Love the design of the rooms, all white and looks clean. Hotel is 5 mins away from the beach, 15 mins away from the shopping by foot. Even though internet connection was slow and unstable, the overall stay experience is still good.

10 Ronald S.
United States of America
December 23, 2012
Great Hotel and Location
Nice Pool, Rooms were very big, with a great view no matter what room you had.
Hotel Manger and Staff were really great. Small problems were handled promply and with a smile.

6.7 Aik K.
December 24, 2012
Nice location but bad timing
Walking distance to beach!
The staff was nice and the service is good. Too bad we came at a wrong timing as they are having some celebration! We had a nice seaview balcony but due to the "neverending" celebration of concert, it's was damn noisy and affect our first night of rest. The concert finally end almost 3am! and it lasted for almost a week and just nice in-between our stay. Luckily, we manage to get our room change to another location which is not affected.

8 Adchara D.
United States of America
January 09, 2013
close to beach, clean.
close to beach
misquitos at breakfast nice pool good business center/ work our area/ pool great deep tub good deal.

8.7 SF L.
December 23, 2012
Very new and clean hotel
Clean rooms, friendly staff
Very friendly, English speaking staff at the reception. Upon checking in I realised that I forgot to bring the keys to my padlocked luggage so I called the reception to see if there was anything they could do, and within minutes they sent someone up to have the problem fixed. Overall a very nice clean hotel, near to the beach, eating places and massage parlours in abundance nearby. The only minor complain I have is the water pressure. Every 30 seconds or so the cold water pressure will drop significantly for about 5 seconds then go back up again. Makes for a rather uncomfortable shower experience, especially if you shower with hot water that 5 seconds will be very hot so you have to put it away for a while. Hope they'll fix that.