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Andaman Embrace Resort & Spa

2 Hadpatong Road, Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 222
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
395 reviews

Value for Money
7.6
Location
8.2
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
7.0
All reviews (395)
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Rita T. Families with young children Indonesia, July 7, 2013
The hotel was good, had a very good stay in Patong

clean room, nice pool, close to the beach
8
I had very good stay, the hotel was very close to everywhere (restaurant, beaches, shopping, etc)
Thorwald J. Couples Germany, July 7, 2013
pleasant, well run hotel

impressive reception, smart rooms and great pool,
8
We had a very pleasant stay, staff were friendly and efficient, all was clean and tidy. Very much enjoyed pool and leisure facilities.
Karen K. Couples Australia, July 5, 2013
Great location for travellers on a budget

Location, nice pool,
6
Prebooked and paid for a four night stay but decided to check out after 2 nights. To be fair to the hotel it just wasn't the standard that we are used to. The location is good near beach and shopping. Reception was friendly and efficient and so was concierge. Our main issue was the size and safety of the bathroom- not user friendly. The shower/ bath arrangement was very dangerous as the bath sloped where you needed to stand and was slippery ( even with a mat). We are both fit and agile but still had difficulty so would not recommend for the elderly etc. Also the room seemed to have a musty smell all the time. Breakfast was plentiful but once again not the standard that we are used to. One morning we ate at 6.20 am as we had a tour. We expected the food to be hot and fresh, however it was cold. Staff were reluctant to clear plates until we left the restaurant.
Siew K. Groups Malaysia, July 4, 2013
Love seafood in patong

Location, swimming pool,
5.3
Not happy with the service manager, very rude. Telling us this is his country but without us what will happen to his country?
Wong W. Couples Singapore, July 4, 2013
Quiet location and nice pool view.

Cleanliness, comfortable bed and nice decor
6.7
Located 15mins walk away from busy Bangla road. The location is good situated in a quiet spot. The weakness of this hotel is the slow WIFI traffic and early closure of their one and only restaurant. However, with the enormous restaurants available in Patong beach this won’t be a big flaw. Note for smokers, the hotel do not offer any smoking room.
Avis O. Couples Australia, July 3, 2013
Dissapointed

The Pool attendant Thorn, who was helpful and attentive. Beer in a jug of ice in the pool. Close to good restaurants.
6.7
Staff's lack of English at times made things difficult. The enclosed feeling with buildings all around gave a feeling of claustrophobia. At times the guests were extremely noisy. Often the breakfast had run out of crockery and different selections & some staff were inattentive. We had a vision of the old Club Andaman with it's beautiful gardens which you could walk through to the beach - this new hotel was a disappointment.
Lay F. Groups Singapore, July 1, 2013
No regrets choosing this hotel

New, spacious and good location
8.3
Relaxed and enjoyable. Good if the hotel can provide complimentary airport transfer for small group of guests (maximum 3 pax). The hotel has two or three minivans but has no car for transporting 3 persons.
Gracia T. Couples Malaysia, June 30, 2013
Nice and quiet place

Big Room, Quiet and Good Location
8.7
Nice Hotel. A bit away from the night club but easy find seafood restaurant. Near to beach.
Jonathan Q. Solo travelers United States of America, June 29, 2013
clean good location helpful staff

clean good location helpful staff
9.3
Galuh J. Families with young children Indonesia, June 27, 2013
Nice Hotel with big & clean room

Clean, Good Location & Friendly Staff
7.7
Overall is nice. But need improvement when the group tour check in/out as well as during breakfast.

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Customer Reviews - Andaman Embrace Resort & Spa, Phuket

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