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Recent customer comments

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based on 25 reviews
  • Cleanliness 9.3
  • Facilities 10.0
  • Location 8.9
  • Room Comfort/Standard 9.3
  • Service 8.9
  • Value for money 8.6
  • Food/Dining 7.5

Matthew J.
United States
May 27, 2014
Great hotel for business travelers
(1) Room size, (2) price to value, and (3) amenities
Great hotel property available at a substantial discount to its 5th Avenue sister property given the lower Manhattan location caters to the business traveler-set. The Andaz suite is a solid value for New York City, weighing in at 600 SQFT, almost three times the size of the average New York City hotel room. Spa quality bathrooms with massive soaking tubs and a walk in European shower are luxuries in this cramped city.

United States
May 20, 2014
Best hotel stay.
Room. Service. Price.
Fantastic. Would definitely recommend to others.

Helen L.
March 19, 2014
Luxurious and affordable hotel close to transport
Beautiful and comfortable rooms, free mini bar, free fast wifi
A modern yet comfortable hotel in the centre of Wall St close to subways and historical sites. Plenty of unique restaurants. the staff were efficient and friendly. I would definitely book there again.

Aaron T.
United States
February 27, 2014
An amazing room at a great price.
Room quality. Fitness Center. Quiet weekend.

megan C.
United States
January 23, 2014
FANTASTIC "above and beyonds"
Friendliness & helpfulness of staff, complimentary mini-bar, umbrellas, and bicycles, large & clean room with complimentary wi-fi.
The check in and check out processes were very easy, the staff was incredibly friendly and helpful (lots of tourist information and directions), the location was great (2 blocks to the 2 and 3 line subway station, nearby restaurants and bars, quiet over the holiday weekend-business district), the public spaces & the rooms were large and CLEAN, the workout facilities were large and nice, with complimentary waters and fresh apples, there was an on-site bar and restaurant (although, we did not visit these, they both looked nice), the "above and beyonds" were FANTASTIC: complimentary public space and room wi-fi, complimentary mini-bar, umbrellas and bicycles for guests, etc., will definitely stay in this hotel or other Andaz brand hotels in different locations in the future!

January 22, 2014
Totally recommended
Plats, clean, big rooms

Ratna S.
December 03, 2013
I enjoyed my stay, it was the right choice for me
Attentive staff, clean room and centrally located
I enjoyed my stay very much, the room was comfortable, the staff were attentive

Ratna S.
November 27, 2013
I enjoyed my stay, it was the right choice for me
Attentive staff, clean room and centrally located
My stay was comfortable, I would return to this hotel if one day I will be visiting NY again.

kwame J.
United States
October 03, 2013
refined luxury and modern elegance
location, brand new design, great gym
A surprisingly large room which was very close to the subway. Very nice design and attentive staff. great gym.... Would happily stay there again

Lisa S.
United States
March 04, 2013
Lovely hotel with friendly/ professional servce
good location, new facility, nice public areas
Upgraded gratis to a suite. Lovely room with great views. Nice deep tub. Free mini-bar appreciated. Friendly and professional staff. Great location and style for the financial distrcit where there is not much competition in its class.