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Recent customer comments

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Excellent



based on 705 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.6
  • Room Comfort/Standard 9.2
  • Staff Performance 9.2
  • Value for Money 8.3
  • Food/Dining 8.3

9.6 WONHEE C.
South Korea
April 27, 2016
Good hotel
It is very good comfortable hotel.

9.6 Robert G.
United States
April 22, 2016
Great location
Great location and staff

6.8 Glen B.
Australia
April 16, 2016
Old And Tired
The staff where not attentive enough, and the small things really get noticed e.g. communication and following up on something that had been asked. Front door staff where helpful and really knew their job, thanks heaps. The rooms themselves look old and tired with lounges that should be replaced, and scratched furniture this is not an acceptable standard for a hotel IMHO especially considering the price your paying for a room. Overall not a bad experience but not the greatest either.

10 Shiv C.
India
April 13, 2016
Brillinat as always
Good hotel, wonderful staff, excellent service and the pick up and drop service is run very efficiently.

8 Amran S.
Malaysia
April 13, 2016
Good
Bit old but ok maintenance

8.4 Nor J.
Malaysia
April 12, 2016
A great hotel
A great hotel with great facilities. No qualms!

9.6 RAMJI K.
United Kingdom
March 23, 2016
Excellent service
I stay at this hotel for its excellent service and facilities.. Never had a problem.. highly recommended..

6.3 IOANNIS B.
Greece
March 12, 2016
This time the staff is not so good. No quite place
Location, pool place for relax
This time no so good. Until 21.00 avery day you cant relax from the new constraction, special if your room are in the old building!!!!!

8.4 Bjorn H.
Norway
March 06, 2016
Great hotel, nice helpful staff, very good rooms
The hotel was clean, ok location for nightlife and not far from the SM clark Mall , free shuttle to restaurants nearby quite some good options there too. Staff was very helpfull . Had a good stay there

9 Francois S.
France
February 26, 2016
On my way to Mount Pinatubo
Huge, well equipped, clean rooms.
I enjoyed my time there. The staff was helpful in securing me transportation to Mount Pinatubo, at a better rate than local travel agents.