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Angsana Bintan

Jalan Teluk Berembang, Laguna Bintan, Lagoi 29155, Bintan Resort, Lagoi, Bintan Island, Indonesia

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Very good

7.7

based on 1273 reviews

947 reviews in English

Value for Money
6.8
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.1
Food/Dining
7.0
All reviews (1273)
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Kin P. Couples Hong Kong, September 1, 2014
A Nice Getaway from City

Great Pool; Special Dinner Arrangement; Nearby Banyan Tree Spa
8.7
Right level of coziness with great pool and beach. Dinner on the rock is great for couple. Can enjoy facility at sister hotel Banyan Tree Spa with free transportation.
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Michele D. Families with older children Australia, August 31, 2014
angsana....totally overpriced!

beach, spa service, bed was very comfortable
5
i found this resort to be totally overpriced. bath towels and beach towels are totally rubbish and old. went to breakfast and lunch and both times there were soooo many empty tables with dishes everywhere and had to wait for a table to be cleaned. both times i ended up with no cutlery or napkin. getting a coffee at breakfast was like asking for a miracle. the food was terrible in both restaurants. staff have very poor english and lots of miscommunications occur. there was lots of great things about this resort, but they were overshadowed by the above things. to top it off, it is very far from 5 star standard, yet they are charging singapore prices. such a rip off and disappointing as this place is far from singapore standards.
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Varun G. Couples India, August 31, 2014
Quite disappointing

Beach
3.7
Rooms were disappointing. Needs renovation. Shower flow was quite sad. Will not recommend this hotel
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Laila S. Couples United Kingdom, August 31, 2014
A very standard hotel for high cost

Staff, games room, beach
5.3
The hotel is in need of updating. The food, drinks & excursions are very expensive for Indonesia. I would expect these prices in European hotels / restaurants. I feel I was misled by the photos of the hotel, which were taken 12 years ago - in reality it looks ancient with a poorly thought layout. Their only saving is the staff who were very friendly. A little difficult to converse sometimes due to lack of their English, which however is much better than my Bahasa.
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Shaneez M. Groups Indonesia, August 22, 2014
Beautiful hotel with great beach & awesome spa!

Clean beach, high quality & friendly service, wonderful spa
9
Went for a quick getaway to unwind after a long, hectic period and it was perfect. It is a little expensive but the beach is great with blue green waters, the 'Dream' massage was AWESOME and they took us to a private bungalow with a seaview. Try visit Banyan Tree for lunch (free shuttle available) and make sure you sign up for the Fireflies tour.
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Andrea T. Families with older children Singapore, August 11, 2014
Good service

Prompt room service, helpful staff, recreation hall
6
Good service but lack in facilities and cafe as it is a small and more expensive hotel.
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Kerry C. Couples Singapore, August 11, 2014
Decent, but pricey

Service standards, quality of food and beverage outlets, facilities
7.7
The food and beverage outlets deserve special mention - there was a good variety at the breakfast spread, and the Pantai Grill outlet by the beach served excellent grilled seafood and meats. Prices were on the steep end but I suppose that is fairly standard for resorts on Bintan island. The facilities were decent, too - was pleasantly surprised to find working water sports equipment (unlike other resorts which I have stayed at). There was also a nicely sized swimming pool and a fairly clean private beach with an ample number of deck chairs, which was good. Lastly, on service standards - staff were generally very pleasant and helpful throughout the stay, which (somewhat) made up for a miscommunication relating to a booking to use some water sports equipment. All in all, a decent and relaxing stay, although one should be prepared to spend a fair amount of money dining in the resort, as there appear to be limited F&B options otherwise (unless one is prepared to head to the town centre taking a pricey taxi ride).
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Sarah S. Couples United Kingdom, August 10, 2014
Chilling on Bintan

Relaxed atmosphere, welcoming staff beach front location
8.7
We enjoyed 3 relaxed days en route from the UK to Australia. All staff were friendly and courteous. The room was clean and comfortable. Plenty of poolside chairs, though on the holiday weekend the pool was a little child dominated. Having a buffet breakfast took us through to dinner. The beach front cafe bar dining experience was disappointing but the weekend BBQ was good. All in all a perfect way to overcome jet lag leaving us bright eyed and ready for the Australian adventure.
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Tan F. Couples Singapore, August 10, 2014
Pleasant Stay

Service, Spacial, Quietness
8
Overall experience is nice. Good place to relax
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Shuk K. Families with older children Hong Kong, August 9, 2014
A very relax environment

We enjoyed the private beach and the spa
8
It's nice resort in general.
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