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Angsana Laguna Phuket Hotel

10 Moo 4 , Srisoonthorn Road,, Bang Thao / Laguna, Phuket, Thailand 83110 (Show on map)

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Area: Bang Thao / Laguna Number of Rooms: 409
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
428 reviews

Value for Money
8.1
Location
8.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.9
All reviews (428)
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Kwok W. Families with young children Hong Kong, December 22, 2013
A comfortable hotel for family with kids

Room is spacious and comfortable; swimming pool is great, a lot of activities for kids
8.3
It took 30 mins to travel from the airport to the hotel. It is a nice hotel except that the service at the reception was poor. The manner for one of the staff at the front desk was not up to standard. There are many restaurants along the beach. My kid enjoys the swimming pools and kids club very much. Breakfast is okay. The environment is quiet and beautiful. It is easily access to the wonderful beach nearby.
So C. Couples China, December 17, 2013
Angsana gave us great sense of relief!

Attentive services, excellent resort feel and within walking distance to local seafood restaurants
10
It was our 4th time to stay at Angsana hotels in different area. Angsana Phuket is the best. We was luckily upgraded to Laguna Premier Room with 45 sqm which was very spacious for 2 of us, and then following with very attentive services. Angsana Phuket was located at the heart of the Laguna. Beach/spa/local restaurants are all with around the corner.
Gina G. Families with older children Singapore, December 17, 2013
Relaxing and enjoyable stay.

large resort, friendly staff, all-inclusive.
7
The pool residence is huge and very comfortable for families. However, it is a distance away from the main resort which makes it very inconvenient to commute between the residence and main resort. Although there is scheduled shuttle and I requested for on-call van to pick us, it is still a hassle. In the end, we hardly used the facilities in the resort except the pool in our residence. The housekeeping was not up to expectations. Pool not cleaned, amenities not replenished and towels not replaced with clean ones. Used towels were folded back. Seafood at Baan Talay was really bad. Not worth the price we paid. Overall, still a nice resort. My advice is to stay within the main resort.
John B. Couples United Kingdom, December 12, 2013
A 5 star hotel being run like a 3 star hotel

Friendly staff, nice surroundings, staff very attentive.
6.7
On the whole, good. Some petty issues, including being charged extra for extra bottles of drinking water, sometimes cups not washed, no plastic bin liners meaning hotel staff had to manually deal with unpleasant waste, such as used feminine hygiene towels, which could not be flushed down the toilet, constantly having to ask for extra bath towels, and issues with the power supply meaning we had to change rooms.
Xiaochen G. Families with young children China, December 12, 2013
great choice for family

comfortable,friendly,funs
9.7
a very great stay with family.away from the noisy patong area, with quiet surounddings and nice beach in front.very confortable room and beautiful gardens&pools. will come back again.
Pharsit C. Families with young children Thailand, December 2, 2013
Cleanness room and comfortable

Clean and comfortable and great kids club many activities for kids
7
The hotel have a great kids club that my kids can spend their time on it and many many activities to do inside and around hotel.
William T. Couples United States of America, November 26, 2013
Great place to stay.

Beach access, beautiful grounds and pool, great breakfast buffet.
9.7
Our stay at Angsana Laguna Phuket was wonderful. The staff was exceptionally friendly and they upgraded us to a beautiful room right on seaside. The baby elephants daily visits were a real treat. The hotel grounds are beautiful and the pool is very unique and nice. The buffet breakfast was excellent. The room was very nice and bed the most comfortable I have experienced in Thailand. Location right on the beach and lagoons is fantastic. And the trolleys and shuttle boats are always fun. Also the beach restaurant right outside the hotel is our favorite.
Guy W. Families with older children Singapore, November 26, 2013
Simply awesome

Close to the beach; Breakfast; pool area
10
Stephen F. Families with young children Singapore, November 20, 2013
funtastic getaway resort

This hotel is clean, with great helpful staff and great rooms,
9
This hotel is accessible to most of phuket attractions and with a great swimming pool to keep the kids busy,
Joshy G. Couples Hong Kong, November 12, 2013
Stay was good but expensive. Incompetent staff.

breakfast, beach, laguna
6.3
Stay was enjoyed, till the checkout, when the whole experience was spoiled by incompetent staff. They could not followup on a simple request to arrange airport drop off.

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Customer Reviews - Angsana Laguna Phuket Hotel, Phuket

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