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Angsana Laguna Phuket Hotel

10 Moo 4 , Srisoonthorn Road,, Bang Thao, Phuket, Thailand 83110

Recent customer reviews

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Excellent

8.4

based on 698 reviews

360 reviews in English

Value for Money
8.2
Location
8.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.9
All reviews (698)
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Arnaud T. Families with young children France, April 29, 2016
Perfect getaway with the family
6
Nothing to say as the stay was as good as the previous ones.
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Daigo K. Groups Japan, April 19, 2016
No good Caucasian staff
4
Thailand staff very good But No good Caucasian lady staff.
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Hisham F. Families with young children United States of America, April 7, 2016
Great stay
6
Fantastic say, great staff, wonderful facilities. Highly recommended.
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Iain C. Couples Australia, April 7, 2016
Couples' holiday
6.7
Good value for money resort in a relatively quiet area. Nice for couples although more suitable for families as it was quite noisy with children around the pool at times.
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Diana F. Solo travelers Australia, April 6, 2016
5th stay at Angsana Laguna, Phuket
6.7
Outstanding resort, wonderful staff in every department from reception staff to room service - very reliable and food very enjoyable. Housekeeping excellent. The breakfast at Market Place daily is 5 star. Good coffee both at breakfast and Loy Krathong bar. This was my 5th stay. Have visited with family several times and each time I visit, I fall in love with it in the same way as at the first visit.
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Steven H. Families with young children United Kingdom, April 5, 2016
Family with 2 Babies
5.7
Angsana is a beautiful resort in Laguna Phuket. Ideal for couples wanting a relaxing break. We travelled with 2 young children (19months and 9 months). Our room was slightly disappointing as it looked like one of the older rooms on the resort. It was located about 10min walk from the pool and kids club and even further to the beach. This was an effort each day with 2 small children. The room was decorated with dark wooden/glass/marble furniture which caused several problems for young children. We had to move the glass top from the table and move one of the chairs due to its sharp edges. However this did not stop my son from cutting his chin on it when he slipped. The kids club had two climbing frames and an indoor soft play. Our children loved these but again they were a bit dated with some equipment broken and gaps in the rubber protective mats which lead to several falls. These need to be replaced. the staff at the kids club were helpful and engaged with the children in their care. The resort is clean, several swimming pools, plenty of sunbeds, direct access to beach, several restaurants and beach club. The resort was older looking than the photos suggest. There are a lot of stairs around the reception area which were not accessible with a stroller or pram. If staying at Angsana look closely at the resort map and choose a room close to the amenities. The quality of the food in the restaurants was excellent although the pool side bar was variable, as was the service there. Service in all other restaurants was excellent. If staying there note that kids eat free when an adult is ordering from the main menu, this is not advertised onsite. There wasn't a great deal of information provided on deals/offers/events happening in and around the hotel. Shuttle buses run throughout the resort connecting to other hotels and facilities. Shuttle boats connect within the Angsana resort which help to get around although the timings of these was indifferent as we waited 50min on one
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Yuen C. Families with older children Hong Kong, March 31, 2016
Nice environment
5
Beautiful beach for relaxing. 30 minutes by car to shopping centre.
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Abegail P. Couples Philippines, March 17, 2016
VERY NEAT AND GREAT FACILITIES
6.3
Worth coming back. Staff are very friendly and accommodating. Rooms are clean and very organized. Huge and clear water pools.
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Pankaj J. Couples India, March 14, 2016
holidays
6
No
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Richard M. Couples United Kingdom, February 28, 2016
Stunning hotel,great staff,far too expensive

The hotel and grounds are beautiful. Swimming pools are fantastic.Staff are superb.
8.7
We love this hotel and it really is very special. However,the cost of food and drink is rediculous and at night the hotel is a ghost town as nearly everyone goes out to eat. I thoroughly recommend that the hotel change to an all inclusive resort and I believe it would be very beneficial.
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