Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 7198 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3
Sort by

Wei C.
Malaysia
April 30, 2014
Best experience stay at kl ever
Cleanliness Value for money Close to shopping

Sean Y.
Singapore
April 30, 2014
Great location, Right smack in the Shopping belt
Location, Proximity to major malls, Clean rooms
On the whole, a great experience. Only set back was that room towels were insufficient, we had to wait till the evening to get replacements. Other than that, great place, great location, right in the centre of the major shopping malls in KL

Calvin K.
Singapore
April 30, 2014
Nice, convenient and centralize
Clean, safe and comfort
Fantastic

Yew P.
Singapore
April 29, 2014
Nice comfortable stay.. friendly and helpful staff
Great location, friendly and accommodative service, nice room
The hotel is right in the middle of the shopping district. Very convenient. The staff is also very accommodative and allow me, who has arrived early, to check in earlier. The shower room and toilet doors are frosted and opens out facing the bed, and its kind of unique and interesting for me, but others who are not couple, may be uneasy about it. Overall, it is a nice hotel and I had an enjoyable stay.

Shahnaz R.
Singapore
April 29, 2014
Comfortable and stress-free
Great location, Efficient staff, Nice rooms
It was very comfortable. Check in was a breeze. Rooms were kept clean and well-maintained. And it was close to the Bukit Bintang shopping strip.

CLARE O.
United Kingdom
April 29, 2014
Good position, clean and friendly
Centrally located, friendly staff and close to transport
Our stay was comfortable and clean. The hotel is located centrally located in KL with easy access to the monorail and other transport. Good food and restaurants within walking distance. Good value for money.

WING Y.
Hong Kong
April 29, 2014
Great Hotel
Comfortable room, location is close to downtown

YING T.
Malaysia
April 29, 2014
Great Location
Location, Comfortable and Convenient
Excellent!

Angela L.
Australia
April 28, 2014
Comfortable and affordable
Excellent location - shopping at your doorstep. Large room with modern decor. Very reasonably priced.
We've stayed at the Piccolo about 4 times. We love the location as well as the spacious rooms which are very affordable The room itself was very clean, however, there was a substantial amount of mould in the shower grouting on this visit My other disappointment is that, despite checking out over a week ago, the $100AUD hold they placed on my credit card upon checking-in still has not been removed. I emailed them about this a few days ago and have not yet received a response...

Andhini D.
Indonesia
April 27, 2014
Fantastic Location
Location, Shopping, Friendly Staff
We booked for 2 rooms for 2 nights,when we check-in 1 room still not ready, we have to wait for 1 hour. The room was good, only we found under the bed was dirty, need more to clean up. The location was fantastic, close to many shopping mall, also close to monorail station. The staff very friendly and helpful. WE really enjoy staying at Piccolo.