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Recent customer comments

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Very good



based on 7198 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3
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apple S. from Malaysia
Couples
Stayed one night in October 2013
location is everything!
clean rooms and a reasonable rate. The location is perfect.
the hotel is just surrounding by all popular shopping mall~ pavilion,farenheit and many more~ and the hotel is providing free car park,which is very convenient for us to shop around even after we check-out~ the room is clean and comfortable~nothing to complaint about~
Reviewed November 19, 2013

tung H. from Malaysia
Solo travelers
Stayed 2 nights in November 2013
convenient to all shopping area.
all the popular shopping malls are near by and next to it.
we'd arranged to stay in the smoking level and the rooms are too smokey and very dirty as we found the cigar dust are on floor. the carpets in the hotel is very dirty. what are the good things are this hotel are too close to the shopping malls like pavilion, starhill, lot10, Fahrenheit 88, sephora etc and the staff are very helpful. They rearranged us to non smoking level and the room is so much cleaner. Hopefully they can manage to clean their carpets in all levels.
Reviewed November 19, 2013

Kit C. from Malaysia
Solo travelers
Stayed one night in November 2013
The hotel is very convenient.
Clean, Convenient and friend staff.
Overall the stay is perfect as the shopping mall is nearby,a lot eateries. The massage at Piccolo hotel is perfect too.
Reviewed November 19, 2013

KIN H. from Brunei Darussalam
Couples
Stayed one night in November 2013
excellent stay
good location, big room, very clean
near shopping and food, friendly staffs and security.
Reviewed November 18, 2013

Liew K. from Malaysia
Couples
Stayed one night in November 2013
Clean room & friendly staffs
Good location, clean room & friendly staffs
Reviewed November 18, 2013

Alicer A. from Brunei Darussalam
Couples
Stayed one night in October 2013
COMFORTABLE
1. Spacious room 2. Comfortable bed 3. Accessible wifi
Check in & Check out counter should be available at all times.
Reviewed November 18, 2013

Sylvia N. from Indonesia
Business travelers
Stayed 3 nights in November 2013
Very good, impressive and comfortable
centrally located, fast internet, close to local restaurants
The hotel is closed to shopping centres, we feel very comfortable to stay there because the hotel is clean, high speed internet. very near to the local restaurants. the staffs are so friendly, very attentive. easy to get the transport. Worth to pay and I strongly recommend for this hotel. We will definitely come back for the next stay
Reviewed November 17, 2013

Jerry K. from Singapore
Groups
Stayed 3 nights in May 2013
Great hotel and location
Clean, spacious, convenient.
Wonderful location!! Will stay again when next visit to KL, also will recommend to my friends!!
Reviewed November 17, 2013

FIBRIANY F. from Indonesia
Couples
Stayed 2 nights in August 2013
clean and comfortable
close to shopping centre, cafe, and restaurant
Reviewed November 16, 2013

SUMARNI N. from Indonesia
Couples
Stayed one night in November 2013
Excellent Hotel
Best location
Reviewed November 16, 2013