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Verified traveler reviews

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Very good



based on 7203 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

Grace T. from Singapore
Business travelers
Stayed 4 nights in June 2013
Pleasant
Friendly, courteous and attentive staff; hotel is centrally located; ease of transport.
Reviewed June 17, 2013

Puay L. from Singapore
Business travelers
Stayed 2 nights in June 2013
Clean and neat hotel
Clean, neat, large room and bed
Everything is acceptable other than check in is slow due to insufficient staff and the pillow is not comfortable. WIFI is decent throughout the hotel. It is very close to most shopping places (Bukit Bintang and KLCC)
Reviewed June 17, 2013

Benjamin B. from Indonesia
Couples
Stayed 2 nights in June 2013
Great location. Clean room. Small toilet
Great location. Clean room. Small toilet
Met my expectation. I like the hotel and I always stay whenever I am in KL
Reviewed June 17, 2013

Serena T. from Singapore
Business travelers
Stayed 4 nights in June 2013
Fun and pleasant stay
1)Great value for money 2) comfy rooms 3) great location
Reviewed June 17, 2013

Sabrina M. from Malaysia
Couples
Stayed 2 nights in May 2013
Centrally located shopping area
Close by to shopping area, entertainment and monorail
Reviewed June 17, 2013

Yong P. from Singapore
Business travelers
Stayed one night in June 2013
Good. Nice. Near to shopping area
Near to shopping, clean, accessible to airport
Very good customer service. Request for help to check-in early and wash up before going for meeting. Staff very helpful. Keep it up.
Reviewed June 17, 2013

Joseph L. from Singapore
Business travelers
Stayed 2 nights in June 2013
Pleasant and very convenient access
Location, Clean Rooms, Security Access by floor
Very pleasant experience - simple things like connecting to wifi was a breeze!
Reviewed June 17, 2013

Felix H. from Singapore
Business travelers
Stayed 2 nights in June 2013
Plesant and no complaints
Location, size of room and cleanliness
Reviewed June 17, 2013

TAN A. from Singapore
Families with older children
Stayed 2 nights in June 2013
Good location , quite clean & easy to access .
Location , reasonable price & at shopping area walking distance .
The stay was not bad . i had book 2 superior room request for one king size bed & 2 single bed , end up they said they only have queen size bed . And i pay more to upgrade to 2 single bed for 1 room .which most of the hotel have 2 single bed wirhout paying extra . We manage to get one room early ard 12.30pm and the other room ard 2pm as the room is still not ready .once we said we upgrade to deluxe room they said they have one deluxe room ready to stay in .abite disappointed .
Reviewed June 17, 2013

Richard T. from Malaysia
Couples
Stayed 3 nights in May 2013
Locate near shopping malls
The hotel is very clean, offer international great food and near shopping malls
Reviewed June 16, 2013